Sylvetria Washington
Tuscaloosa,AL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
LendNation
Tuscaloosa, AL
06.2024 - Current
- Csr , payday title loan , banker
Housekeeper
EXTENDED STAY AMERICA
Tuscaloosa, AL
01.2024 - Current
- Housekeeping cleaning
Front Desk Receptionist
INTOWN SUITES
Tuscaloosa, AL
08.2023 - Current
- Work front desk take calls process payments .
Teller
Easy Money EMG
Tuscaloosa, AL
- Current
- Loans , Payments , Phone Calls
Retail Merchandiser
Schwans Pizza
Tuscaloosa, AL
01.2023 - 03.2024
- Retail merchandiser , travel .
Customer Service Representative
Lowe's Home Improvement
Tuscaloosa, AL
11.2022 - 08.2023
- Customer service
Sales Associate
Dirt Cheap
Tuscaloosa, AL
02.2022 - 11.2022
- Sales associate
Host
Applebee's
Tuscaloosa, AL
02.2020 - 12.2021
- Host
Cashier/Customer Service
Blue Plate Catering
Tuscaloosa, AL
08.2019 - 11.2019
- Cashier
Customer Service Representative
FIS Global
Tuscaloosa, AL
02.2019 - 04.2019
- Answering Phones , Providing Customer Service .
Server
Health Care Services
Tuscaloosa, AL
08.2018 - 12.2018
- Server
Cashier
Lowes Home Improvent
Tuscaloosa, AL
02.2018 - 07.2018
- Cashier
Sales Associate
Sears
Tuscaloosa, AL
11.2017 - 01.2018
- Cashier , Sales Associate
Cashier/Sales Associate
Dollar General
Tuscaloosa, AL
06.2016 - 02.2017
- Cashier , Stocker , Clean
Education
Northridge High School
Tuscaloosa, AL 08.2012 - 05.2016
Skills
- Hotel experience
- Microsoft Excel
- Merchandising
- Customer service
- Help Desk
- Personal assistant experience
- Analysis skills
- Windows
- Cash handling
- Retail sales
- Computer Hardware
- Microsoft Word
- Organizational skills
- Outside sales
- Data entry
- Communication skills
- Typing
- Cash register
- Sales
- Phone etiquette
- Time management
- Computer skills
- Accounts payable
- Microsoft Powerpoint
- Microsoft Office
- Casual dining experience
- Guest services
- Computer hardware
- Mobile devices
- IOS
- Property management
- Office experience
- QuickBooks
- Cold calling
- B2B sales
- Front desk
- Hospitality
- Grocery store
- Administrative experience
- Basic math
- Computer literacy
Certification
- Forklift Certification
- CDL A
Additional Information
I Am Willing To Work Anytime That I Am Needed.
Personal Information
Authorized To Work: US
Timeline
Customer Service Representative
LendNation
06.2024 - Current
Housekeeper
EXTENDED STAY AMERICA
01.2024 - Current
Front Desk Receptionist
INTOWN SUITES
08.2023 - Current
Retail Merchandiser
Schwans Pizza
01.2023 - 03.2024
Customer Service Representative
Lowe's Home Improvement
11.2022 - 08.2023
Sales Associate
Dirt Cheap
02.2022 - 11.2022
Host
Applebee's
02.2020 - 12.2021
Cashier/Customer Service
Blue Plate Catering
08.2019 - 11.2019
Customer Service Representative
FIS Global
02.2019 - 04.2019
Server
Health Care Services
08.2018 - 12.2018
Cashier
Lowes Home Improvent
02.2018 - 07.2018
Sales Associate
Sears
11.2017 - 01.2018
Cashier/Sales Associate
Dollar General
06.2016 - 02.2017
Northridge High School
08.2012 - 05.2016
Teller
Easy Money EMG
- Current