Nathan Hall
Terre Haute,IN
Summary
Experienced account management and territory professional with a strong record of client relationship building, team coordination, and problem solving. Known for leading drivers, supporting warehouse operations, and improving customer satisfaction through reliable service.
Overview
22
22
years of professional experience
Work History
Account Manager
Continental
Terre Haute, IN
04.2024 - 11.2026
- As the Account Manager it was my job to visit the customers that we service daily to ensure their needs were being met.
- Identified low volume accounts to help find solutions to increase customer satisfaction and revenue.
- Managed the 15 route drivers and 7 order builders in the warehouse and directed them with their daily job requirements.
- Head of ordering product for the warehouse in order to complete all orders for all 15 routes that were being delivered to the clients on a daily basis.
- Contributed to the team that completed installations of new markets and vending machines and assisted customers with their grand openings.
- Led our monthly inventory control review and helped balance our monthly inventory numbers.
- Substituted for absent drivers to ensure continuous service for clients. who were absent to maintain service for clients.
Delivery Driver
Fedex Rt 119
Terre Haute, Indiana
01.2021 - 04.2024
- Managed daily delivery routes, meeting time sensitive deadlines while maintaining reliable service for customers
- Collected customer payments during delivery and ensured accurate reconciliation of funds at day's end. upon delivery and reconciled funds at the end of the day.
- Managed regulated items including firearms, ammunition, and hazardous materials following strict safety procedures., including firearms, ammunition, and hazardous materials with required safety procedures.
- Completed daily safety training and organized packages for accurate, efficient route execution.
- Trained new employees on electronic devices used for route planning and execution
Sales Representative
Aramark
Terre Haute, Indiana
05.2020 - 01.2021
- Developed client relationships, presented tailored solutions, and negotiated contracts with customers.
- Managed assigned territory through regular sales calls and identification of business opportunities.
- Maintained structured outreach to schedule meetings, presentations, and follow-up discussions with prospects, enhancing engagement.
- Worked toward daily, weekly, and monthly sales quotas while attending product presentation and contract training.
- Collaborated with internal teams to coordinate customer installations before and during operating hours.
- Supported operational roles during staffing shortages, maintaining service continuity.
Sales Representative
Coca Cola Bottling Co Consolidated
Terre Haute, IN
06.2019 - 04.2020
- Conducted weekly sales calls with business accounts to strengthen relationships and uncover revenue growth opportunities
- Presented and signed multiyear customer contracts while participating in monthly sales meetings and presentations
- Prepared internal territory reports to highlight opportunities and optimize account potential
- Educated managers, staff, and restaurant owners on products and applications
- managed orders, coordinated occasional deliveries, and installed new equipment before or during operating hours
- Coordinated community stewardship events, including Coca Cola Bottle Festival and Miracle on 7th St., to enhance brand visibility and community engagement
Sales Representative
Lincare/ Linde
Terre Haute, Indiana
06.2004 - 06.2019
- Conducted daily sales calls with new and existing healthcare accounts, resulting in increased referrals and growth of service business
- Maintained referral account relationships while identifying opportunities for new business
- Built lasting relationships with referring physicians and hospital discharge planners, enhancing collaboration within local medical community.
- Educated physicians and nurses on medical equipment and medication introduced through ongoing product training
- Collaborated with branch management to address day-to-day operations and improve customer service responsiveness
- Served as lead contact for the Union Hospital Coumadin Clinic, supporting patients with weekly PT/INR testing coordination
Education
Bachelor of Arts - Communications
Indiana State University
Terre Haute, IN05-2022
Some College (No Degree) - History
Univerisity Alabama At Birmingham
Birmingham, ALSome College (No Degree) - General Studies
Shelton State Community College
Tuscaloosa, ALSkills
- Account management
- Order management
- CRM software
- Customer relations
- Client relationship building
- Client rapport
- Territory management
- Contract negotiation
- Route planning
- Inventory control
- Process improvement
- Strategic planning
- Team coordination
- Team building
- Supervision and leadership
- Problem solving
- Problem resolution
- Attention to detail
- Effective communication
- Verbal communication
- Time management
- Community involvement
- Relationship building
- Problem resolution
- Supervision and leadership
Timeline
Account Manager
Continental
04.2024 - 11.2026
Delivery Driver
Fedex Rt 119
01.2021 - 04.2024
Sales Representative
Aramark
05.2020 - 01.2021
Sales Representative
Coca Cola Bottling Co Consolidated
06.2019 - 04.2020
Sales Representative
Lincare/ Linde
06.2004 - 06.2019
Bachelor of Arts - Communications
Indiana State University
Some College (No Degree) - History
Univerisity Alabama At Birmingham
Some College (No Degree) - General Studies
Shelton State Community College