Organized and dependable successful at managing multiple priorities with a positive attitude. Versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Grocery Team Lead
Walmart
10.2019 - 10.2023
Built customer loyalty and retention by delivering excellent shopping experiences.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed and motivated employees to be productive and engaged in work.
Oversaw ordering processes, maintaining optimal inventory levels and minimizing waste through strategic purchasing decisions.
Overnight Team Lead
Walmart
09.2022 - 01.2023
Increased overnight productivity by implementing efficient task delegation and team management strategies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Helped meet changing demands by recommending improvements to business systems or procedures.
Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
Foods/Frozen Department Manager
Walmart
03.2016 - 10.2019
Defined clear targets and objectives and communicated to other team members.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Streamlined inventory management for increased efficiency in product ordering and replenishment.
Ensured optimal department performance by monitoring sales trends and adjusting merchandise displays accordingly.
Overnight Receiving Associate
Sam's Club
05.2014 - 01.2016
Facilitated smooth transitions between day shifts and evening shifts by keeping open lines of communication among team members.
Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
Proactively addressed any discrepancies found on packing slips or invoices with supervisors for quick resolution.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Coordinated intake of up to 4 large shipments per day.
Education
GED -
CCRI
Providence, RI
09.2008
Skills
Team Cooperation
Merchandising and Display
Continuous Improvement
Order Fulfillment
Attention to Detail
Customer Service
Accomplishments
Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.