Nathaniel Cooper
Franklin
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
2
2
years of professional experience
Work History
Team Member
Marcus Theatres
08.2023 - 05.2025
- Facilitated maintenance of cleanliness and organization within workspaces.
- Streamlined daily operations by efficiently preparing and serving food and beverages.
- Facilitated collaboration among team members to ensure timely task completion.
- Implemented safety protocols and ensured compliance with health regulations during food preparation.
IT team member
Summerfest festival
06.2023 - 10.2023
- Supported IT team in troubleshooting hardware and software issues, enhancing system reliability.
- Assisted in maintaining network security protocols to safeguard sensitive data.
- Executed daily system backups, ensuring data integrity and availability for recovery.
- Collaborated with cross-functional teams to implement software updates and patches efficiently.
Education
Associate in IT - IT Network Specialist
Gateway Technical College
Racine, WISkills
Customer service
- Conflict resolution
- Willingness to learn
- Continuous development
- Technical support
- Decision-making capacity
- Teamwork and collaboration
Positive attitude
Teamwork and collaboration
Problem-solving
Computer skills
Complaint resolution
Continuous development
Timeline
Team Member
Marcus Theatres
08.2023 - 05.2025
IT team member
Summerfest festival
06.2023 - 10.2023
Associate in IT - IT Network Specialist
Gateway Technical College