Summary
Overview
Work History
Education
Technical skills
Timeline
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Nathaniel Falcon

Santa Maria,California

Summary

Results-driven IT professional knowledgeable about hardware systems and software programs. Well-versed in wide range of programs, operating systems and platforms for desktops, laptops and mobile devices. Bringing 10-year record of success in technical support and equipment management.

Overview

11
11
years of professional experience

Work History

Information Systems Technician

Lucia Mar Unified School District
Arroyo Grande, CA
09.2022 - Current
  • Installed, configured, and maintained computer hardware and software systems for 200+ users.
  • Provided technical support for users with varying levels of IT knowledge.
  • Assisted in the development of training materials for end-users on various applications.
  • Performed regular maintenance checks on all computers and networks.
  • Managed user accounts, permissions, and access rights in accordance with company policy.
  • Resolved technical problems related to operating systems, applications, hardware, and networking equipment.

IT Technician

The Custom Connection
Santa Maria, California
01.2016 - 09.2022
  • Established and maintained network systems using networking principles.
  • Troubleshot problems related to network infrastructure and performance.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Integrated professional audio/video systems and provided technical assistance to resolve issues.
  • Programmed integration software to control multiple products and devices
  • Installed, terminated and tested Cat5e, Cat6 and fiber optic cables in accordance with industry standards.

LV Technician

MCS Communications
San Luis Obispo, CA
08.2013 - 12.2016
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.

Education

High School Diploma -

Ernest Righetti High School
Santa Maria, CA
06.2002

Technical skills

  • Windows XP, 7, 10, 11
  • Windows Office
  • Active Directory
  • Google Administrator
  • SCCM
  • LAN/WAN
  • TCP/IP

Timeline

Information Systems Technician

Lucia Mar Unified School District
09.2022 - Current

IT Technician

The Custom Connection
01.2016 - 09.2022

LV Technician

MCS Communications
08.2013 - 12.2016

High School Diploma -

Ernest Righetti High School

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