Motivated high school student with a strong interest in social work, known for quick learning and effective teamwork. Seeking opportunities to apply communication skills and passion for positive change.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Chicopee, MA
04.2023 - Current
Educated customers on menu items, product ingredients and nutritional values.
Provided excellent customer service to maintain a positive atmosphere for guests.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Resolved customer complaints in a professional manner.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Served food quickly for positive guest experiences.
Drove team success by quickly completing assigned tasks.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Team Member
Six Flags
Agawam, MA
04.2022 - 11.2024
Participated in training sessions for new employees when needed.
Provided customer service support to ensure satisfaction.
Upheld high standards of productivity and quality in operations.
Looked for ways to go above and beyond job requirements.
Worked hard to learn required tasks quickly to maximize performance.
Collaborated with team members to achieve project milestones within set deadlines.
Trained new team members using approved training materials and information.
Identified needs of customers promptly and efficiently.
Maintained positive working relationship with fellow staff and management.
Operated cash registers to process payments from customers.