Highly motivated and professional individual with a strong drive for success. Demonstrated ability to adapt quickly and solve problems, consistently maintaining above-standard results. Skilled in converting complex information into easily understandable notes, facilitating effective communication and task completion. Proficient in a wide range of skills including; Active Listening, Customer Service, Creativity, Critical Thinking
Overview
12
12
years of professional experience
Work History
Deli Clerk
Publix Deli
11.2024 - Current
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Security Supervisor
Allied Universal Security Services
10.2021 - 11.2024
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Shift Lead
Jersey Mike’s
10.2020 - 10.2021
Worked as the Primary closing manager as a Slicer for the meats and cheeses, cashier and many other tasks as needed
I corrected any customer complaints at the lowest level possible
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Count money and make bank deposits
Investigate and resolve complaints regarding food quality, service, or accommodations
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Night Management
Speedway
09.2018 - 10.2020
Worked as the primary night shift manager as a cook and, cashier as needed
I oversaw making sure any customer complaints were handled at the lowest level possible, and that the lottery and money were handled properly
Was tasked with the proper portioning of food to reduce food cost
Tasked with handling money on a regular basis
Instituted a system to improve the speed at which food orders were processed, made, and given to the customer to increase store revenue
Made sure that product was rotated when new stock was delivered to ensure the freshest quality
Crew Member
Wendy’s
10.2016 - 09.2018
Worked as a crew member where I learned how to properly create the sandwiches, salads, nuggets, and fries
I was trained on the cash registers to ensure proper flow of the shift and to decrease wasted product
Was tasked with portioning French Fries and chicken nuggets in their appropriate portions
Tasked with handling money and taking orders when needed
Made sure that product was rotated when new stock was delivered to ensure the freshest quality
Secretary
U.S. Army
02.2016 - 09.2016
Was the secretary for both the head supervisor and personnel supervisor of the section
Tasked with making sure documents were handled properly and were correctly accomplished to be approved by the organization’s supervisors
Implemented a system that both reduced the stress of the work environment, and lead to increased performance for the section
Trained and mentored personnel in the daily tasks that would need to be accomplished, which lead them to be able to maintain and exceed the standards and complete tasks
Security Specialist
U.S. Army
08.2013 - 02.2016
Preformed security tasks as part of Combined Joint Task Force Horn of Africa to ensure safety of U.S
Military assets and to further secure friendly relations with the locals
Conducted training to increase the readiness of the section for the upcoming deployment
Tasked with training new personnel on various tasks
Retained accountability of equipment, which saved the section money for current and future training
Conducted training with the local army to exchange military tactics and knowledge, which enhanced both our military and others for increased readiness and success
Taught and mentored a team of personnel in their ability to qualify on the M4 Carbine weapon system, which lead to 100% of first-time qualification of that team
Distributed documents pertaining to job training, which lead to increased knowledge and readiness of the section