Nicolas Marsh

Publix Deli

06.2023 - Current

Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Made food according to standard recipes with requested changes for customer satisfaction.
Greeted customers at counter to fulfill requests and answer questions.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Offered product samples to customers, generating additional sales through taste-testing.
Monitored inventory levels to order new supplies and maintain consistent stock.
Prepared salads, soups and sandwiches for customers.
Observed customer purchases in line and differentiated between standard portions.