Recent transplant to the Chicago area, currently looking for employment. Many years of strong customer service, and food and beverage experience seeking to capitalize on those skills and find employment in a related field.
Overview
13
13
years of professional experience
Work History
Cook
Dewey's Pizza
09.2024 - 02.2025
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Shift Supervisor
Starbucks
10.2015 - 08.2019
Enforced company policies and regulations with employees.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Completed store opening and closing procedures and balanced tills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Assistant Store Manager
Marco's Pizza
01.2012 - 04.2015
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.