Nathaniel Medrano
New York,USA
Summary
Highly motivated and organized individual seeking to obtain a position in a successful company with opportunity for growth and advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Concierge
NYU Langone Health
New York, NY
12.2024 - 05.2026
- Managed and updated patient charts and unit records to ensure accurate documentation for ongoing care coordination.
- Coordinated timely communication between nursing staff and physicians to maintain continuity of care and reduce delays.
- Processed clerical duties including supply orders and administrative tasks to support fast-paced unit operations.
- Served as primary contact for patients and families, providing clear information and assistance to improve satisfaction.
- Maintained an organized and compliant unit environment while upholding hospital standards and safety protocols.
Food Service Helper
NYU Langone Health
New York, NY
04.2021 - 12.2024
- Managed rotation across four service roles to maintain uninterrupted patient meal service and meet daily schedules.
- Served patient meals and sanitized service carts and china to ensure food safety and reduce cross-contamination risk.
- Restocked steam tables and fridges during service, maintaining continuous meal availability and minimizing delays.
- Stocked patient floors with beverages and snacks to support nursing teams and improve patient satisfaction.
- Prepared coffee and hot beverages and removed expired items to sustain beverage quality and compliance with health standards.
Concierge
Executive Partners
New Brunswick, NJ
06.2019 - 05.2023
- Coordinated mail distribution, parking assignments, and vendor repairs to reduce resident disruptions.
- Marketed and showed residential units to prospective tenants, increasing leasing leads and occupancy.
- Maintained knowledge of property functions to support operations and ensure reliable service delivery.
- Staffed lobby desk to greet residents and route inquiries, improving first-contact resolution.
- Scheduled vendor access and cleaner/handyman visits to minimize resident impact and streamline maintenance.
Cashier
Whole Foods Supermarket
New York, NY
10.2020 - 03.2021
- Processed customer purchases at register while ensuring accurate pricing and secure bagging to reduce checkout errors.
- Delivered friendly, professional customer service to resolve inquiries and improve shopper satisfaction.
- Applied produce codes to weigh and charge items accurately, minimizing pricing discrepancies at checkout.
- Maintained and sanitized registers daily to ensure operational readiness and reduce downtime.
- Assisted customers with product questions and guidance, leading to faster issue resolution and repeat business.
Building Cleaning Associate
WeWork
New York, NY
09.2018 - 01.2021
- Maintained cleanliness of offices, pantries, bathrooms, and common areas to ensure a safe and sanitary environment for members.
- Responded to member questions and inquiries promptly to maintain positive tenant relations and resolve issues efficiently.
- Created a welcoming member experience through attentive service and timely facility support, improving daily satisfaction.
- Prepared beverages and restocked water, fruit, and amenities throughout shifts to sustain smooth building operations and member convenience.
Cashier
McDonalds
New York, NY
05.2018 - 09.2018
- Processed customer orders at the register accurately while maintaining fast service during peak shifts.
- Assisted customers with self-service kiosks, reducing order errors and improving user experience.
- Prepared beverages including juices, smoothies, coffees, and shakes following quality and safety standards.
- Performed general maintenance tasks around the restaurant to ensure a clean, safe environment and smooth operations.
Server/Host
Bob Evans
Sebring, FL
01.2018 - 04.2018
- Managed and updated patient charts and unit records to ensure accurate documentation for ongoing care coordination.
- Coordinated timely communication between nursing staff and physicians to maintain continuity of care and reduce delays.
- Processed clerical duties including supply orders and administrative tasks to support fast-paced unit operations.
- Served as primary contact for patients and families, providing clear information and assistance to improve satisfaction.
- Maintained an organized and compliant unit environment while upholding hospital standards and safety protocols.
Education
Pharmacy Technician Certificate -
Hunter College
New York, NY07.2025
High School -
Sebring High School
Sebring, FL05.2017
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Certification
- Certified Pharmacy Technician (CPhT)
Languages
Spanish
Timeline
Hospital Concierge
NYU Langone Health
12.2024 - 05.2026
Food Service Helper
NYU Langone Health
04.2021 - 12.2024
Cashier
Whole Foods Supermarket
10.2020 - 03.2021
Concierge
Executive Partners
06.2019 - 05.2023
Building Cleaning Associate
WeWork
09.2018 - 01.2021
Cashier
McDonalds
05.2018 - 09.2018
Server/Host
Bob Evans
01.2018 - 04.2018
Pharmacy Technician Certificate -
Hunter College
High School -
Sebring High School