Nathaniel Mitchell

Knowledgable in:

• Dispatch
• Grouper
• Spotter
• Load/Unload
• Greeter
• Express Redemption / Express Verification
• -VIP Entrance & Guest Animatronic Interactive Features
• Assisted guests discrepancies due to attraction down times and delays, whilst enhancing their overall experience and satisfaction.
• Monitored attractions for safety compliance, ensuring safe environments for guests and staff.

Attendant - Halloween Horror Nights 2025 at El Artista

Attendant at Mine Cart Madness (current PT)

• Area clean facility daily.
• Follow daily rotation as a lifeguard to maintain optimal coverage and compliance within safety protocols.
• Meet performance and certification status to ensure all lifeguards skills are current.
• Provide on-shift support by helping coordinators with hydration, and relief coverage to maintain focus and morale during peak hours.
• Serve as the immediate first responder in emergency situations, coordinating rescue efforts and ensuring guest and staff safety until advanced care arrives.
• Communicate with coordinators regarding facility operations, staffing needs, and safety improvements to enhance guest experience and operational efficiency.

Supervisor: Joe Beshears 4073255187

• Managed full-cycle recruitment, including creating job advertisements, conducting initial interviews, and coordinating background checks with administrative teams.
• Screened and evaluated applicants, communicated with qualified candidates, and scheduled them for onboarding and training.
• Developed and facilitated a comprehensive 3-day training program, ensuring new hires understood company procedures, sales techniques, and performance expectations.
• Assigned trained staff to appropriate team leads based on skills, strengths, and organizational needs.
• Maintained tracking of applicant progress, training completion, and team placement to optimize operational efficiency.
• Acted as a primary point of contact for new hires, providing guidance, mentorship, and support during onboarding to enhance retention and performance.

Office Admin: Iris Ortiz - 4078662094

(Company bought out by Fence4U)