Nathaniel Nunnally

As a Dispatch Manager with ERTS, my responsibilities are, but are not limited to, the following:

• Maintaining direct and timely communication with clients to understand project needs on a case-by-case basis.
• Formulate concise and complete plans to accomplish project goals.
• Maintain organization and order of priorities to manage multiple ongoing projects at once.
• Work closely alongside field response teams to ensure project needs are met and up to client standards.
• Ensure project information is accurately reported to appropriate organizations based on local, state, and federal regulations.

As a Call Intake Specialist with ERTS, my responsibilities included
but were not limited to the following.

• Assisted clients during emergency situations by providing immediate support and guidance.
• Conduct thorough assessments of project details and needs.
• Review critical documentation, such as Safety Data Sheets, to understand and handle different chemicals and their hazards.
• Utilize organizational skills to manage multiple active projects at once.
• Utilize refined technical skills to enter and record information in a rapid and accurate manner

As a Shift Leader with Flynn Restaurant Group, my responsibilities included, but were not limited to, the following:

• Supervised daily operations to ensure efficient production and supply of goods to customers
• Trained and mentored new team members on service industry standards and daily procedures
• Managed store inventory to minimize waste and maintain sufficient inventory for daily operations
• Readily addressed customer concerns and complaints to maintain high customer satisfaction and reputation