Summary
Overview
Work History
Education
Skills
References
Timeline
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Nathaniel Ochoa

Sacramento,CA

Summary

Dependable college student with strong customer service experience in hospitality. Recognized for quickly adapting in fast-paced environments and effectively collaborating with team members to enhance customer satisfaction. Committed to creating welcoming experiences and eager to contribute positively to any workplace.

Overview

2
2
years of professional experience

Work History

Crew Member

Gunther's Ice Cream
Sacramento, CA
02.2024 - Current
  • Delivered exceptional customer service by efficiently taking and processing orders, contributing to positive dining experiences.
  • Collaborated with colleagues to streamline service speed, ensuring timely order delivery and increased customer satisfaction.
  • Memorized menu items to improve speed and accuracy
  • Upheld cleanliness and organization of workspace, supporting a welcoming environment for guests.
  • Handled cash transactions accurately at the register and processed payments.

Host

Mr. Crab Seafood Restaurant
Sacramento, CA
09.2025 - 12.2025
  • Greeted and seated guests professionally
  • Answered phone calls and assisted with reservations
  • Coordinated with staff to optimize table flow and enhance customer satisfaction
  • Monitored dining area to ensure cleanliness and improve guest comfort.
  • Ensured dining area cleanliness and guest comfort through regular monitoring.

Team Member

Movita Juice Bar
Sacramento, CA
03.2025 - 06.2025
  • Engaged with customers to foster a welcoming environment and enhance their dining experience.
  • Collaborated with team members to enhance customer service experience.
  • Prepared fresh juices and smoothies following company recipes.
  • Prepared food and drinks following safety standards
  • Maintained cleanliness of workstations and dining areas to promote a safe and inviting atmosphere.

Education

Associate of Science - Psychology Major

Sacramento City College
Sacramento, CA
05-2026

Business Coursework Completed

Cosumnes River College
Sacramento, CA

High School Diploma -

C.K. McClatchy High School
Sacramento, CA
06-2024

Skills

  • Customer service and hospitality
  • Teamwork and collaboration
  • Problem-solving communication
  • Conflict resolution
  • Verbal and written communication
  • Time management
  • Reliability and punctuality
  • Thrives under pressure
  • Positive attitude and reliability
  • Quick learner

References

Available upon request, Gunther's Ice Cream, (916) 457-6646, Israel Ramirez, (916) 504-7441

Timeline

Host

Mr. Crab Seafood Restaurant
09.2025 - 12.2025

Team Member

Movita Juice Bar
03.2025 - 06.2025

Crew Member

Gunther's Ice Cream
02.2024 - Current

Associate of Science - Psychology Major

Sacramento City College

Business Coursework Completed

Cosumnes River College

High School Diploma -

C.K. McClatchy High School
Nathaniel Ochoa