Summary
Overview
Work History
Education
Skills
Timeline
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NATHANIEL RAMIREZ

Von Ormy,United States

Summary

Auto Claims Adjuster with 24+ months of experience, excelling in analytical skills, customer service, and efficient claims processing using tools like Guidewire, Raptor, Audetex and Copart/IAA Portals. Proven track record of expediting claim settlements through skillful negotiation, enhancing client retention, and minimizing company risk by adhering to state guidelines. Adept at fostering positive relationships with body shops and attorneys to ensure claim progress meets client expectations, backed by a strong foundation in financial analysis and critical thinking. Supported co-workers and the needs of the company by being part of a select few for a backlog team clearing out old tasks and pushing the claim forward. Helped facilitate a new CAT team for catastrophic claims.

Overview

9
9
years of professional experience

Work History

Auto Claims Adjuster II

Allcat LLC
10.2022 - Current
  • Conducts thorough investigations for claim evaluation, enhancing member service
  • Backlog team that support team workload by clearing old and outdated tasks
  • Facilitates claim resolution through effective collaboration with internal and external partners
  • Applies analytical skills in decision-making, ensuring compliance with state guidelines
  • Utilizes Guidewire, Knowledge Central, IAA and Copart Portals proficiently for efficient claims processing
  • Demonstrates proactive problem-solving to overcome obstacles, optimizing workload prioritization
  • Expedited claim settlements by skillful negotiation, directly impacting client retention positively
  • Partnered with body shops & attorneys, ensuring claim progress aligns with client expectations
  • Analyzed claims within state guidelines, applying critical problem-solving to minimize company risk
  • Guided claimants through the settlement process, offering clear communication & empathetic support

Manufacturing Production Technician

Toyota Motor Manufacturing Texas
08.2022 - 10.2022
  • Trained on company protocols, safety procedures, and equipment operations, ensuring a skilled workforce.
  • Promoted a positive work environment through effective communication, teamwork, and mutual respect among colleagues.
  • Lubricated and cleaned parts to perform routine maintenance on production equipment.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Made sure that products were produced on time and are of good quality.

Production Technician

WellAware
05.2022 - 08.2022
  • Responsible for WellAware device assembly as well as test fixture development and operation as well as pay close attention to detail to ensure high quality production standards are met
  • The position also requires close communication and coordination across multiple teams to meet shipment schedules
  • Additional responsibilities include engineering support, custom enclosure fabrication, and demonstration hardware development as well as keeping inventory up to date with Excel spreadsheet and weekly reporting of inventory to management
  • Hardware tests and assembly of circuit boards, inspections, assembly, and test utilizing automated test systems; final device assembly and test assemble device enclosure hardware components
  • Integrate circuit board assembly and wire external sensors
  • Check network connectivity and device features and modify and customize enclosure when necessary
  • This includes drilling addition holes for custom hardware configurations
  • Interface with Client Success team and maintain production schedule in order to keep up with customer demand

Delivery Route Driver

ELM LLC
12.2019 - 05.2022
  • Drive delivery van to deliver packages (up to 50 lbs.) according to set procedures
  • Adhere to company safety rules and policies, on and off the road
  • Interact in a positive and a professional manner with customers and general public while delivering packages
  • Use handheld device to deliver packages, track progress, and relay data to management
  • Perform vehicle inspections: ensure vehicle is clean, fueled, and in good operating condition at all times for the following workday
  • Complete additional station duties as assigned

Child and Youth Programs Assistant

JBSA Lackland AFB
06.2016 - 08.2019
  • Support children in physical, emotional, and psychological development
  • Keeping the overall health of the children in good health and interaction with the children as well as their parents
  • Sanitizing all tools and equipment for use, providing breakfast/snack for children
  • Bringing the children to and from school while under the care of the program
  • Accountability of all children to and from Youth Center and field trips around San Antonio, Texas

Education

B.Sc. - Healthcare Administration

Concorde University
Kansas City, MO
05.2023

Associate of Science - Biology/Pre-nursing

San Antonio Colleges
San Antonio, TX
05-2020

High School Diploma -

Kadena High School
Kadena AFB
06-2015

Skills

  • Microsoft Office
  • E-mail communications
  • Mac/Windows use
  • Policy interpretation
  • Multi-line phone system
  • Financial Analysis
  • Calm Under Pressure
  • Customer Service
  • Critical Thinking
  • Positive Attitude
  • Communication

Timeline

Auto Claims Adjuster II

Allcat LLC
10.2022 - Current

Manufacturing Production Technician

Toyota Motor Manufacturing Texas
08.2022 - 10.2022

Production Technician

WellAware
05.2022 - 08.2022

Delivery Route Driver

ELM LLC
12.2019 - 05.2022

Child and Youth Programs Assistant

JBSA Lackland AFB
06.2016 - 08.2019

B.Sc. - Healthcare Administration

Concorde University

Associate of Science - Biology/Pre-nursing

San Antonio Colleges

High School Diploma -

Kadena High School

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NATHANIEL RAMIREZ