Nathaniel Simpson
Hope Valley Country Club
Burlington,NC
2027
years of professional experience
Adaptable professional with a background in food service and administrative support. Known for coordinating with teams, managing multiple tasks, and resolving customer needs efficiently. Ready to support smooth operations, accurate documentation, and a positive client experience.
Work History
Food Runner
- Coordinated with servers and kitchen staff to maintain smooth service flow during busy meal periods.
- Verified menu items before delivery to reduce order errors and guest delays.
- Communicated special requests and dietary needs to the kitchen staff for proper preparation.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Student Administrative Assistant
10 Months- Directed customer inquiries to appropriate department personnel to ensure timely resolution.
- Provided immediate resolutions to sensitive inquiries or complaints.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Managed in-person customers, phone calls, and emails to facilitate effective communication and service.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Provided secretarial and office management support, fostering cooperative relationships among staff and departments.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Composed, edited and typed complex memos and reports with job-related software.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Cashier
9 Months- Answered customer questions and provided accurate store information, enhancing customer experience.
- Responded effectively to sensitive inquiries or complaints.
- Reconciled register balance at end of shift, ensuring accuracy in cash handling and financial reporting.
- Operated cash register or POS system to receive payment by cash, check and credit card, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Pending Bachelor's Degree - Political Science
High School Diploma
Skills
Quick learner
Team collaboration
Strong work ethic
Time management
Customer service
Strategic Planning
Microsoft Office
Multi-Line Phone Proficiency
Office Administration
Recordkeeping
Accomplishments
- Eagle Scout
- AP Scholar with Distinction
Timeline
Student Administrative Assistant
Campus Services Express, Appalachian State University
09.2022 - 07.2023Read More
Cashier
Parking & Transportation, Appalachian State University
08.2021 - 05.2022Read More
Food Runner
Hope Valley Country Club
2023 - CurrentRead More
Appalacian State University
Pending Bachelor's Degree from Political Science
Read More
Western Alamance High School
High School Diploma
Read More