Nathaniel Smith
Cincinnati
Summary
Dynamic General Manager with a proven track record at Furniture Fair, excelling in leadership and operations management. Spearheaded strategies that drove significant sales growth and enhanced customer relations. Expert in staff training and development, fostering a high-performing team culture while cultivating strong vendor partnerships for sustained success.
Overview
16
16
years of professional experience
Work History
General Manager
Furniture Fair
05.2009 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
No Degree - Business
Ohio University
Athens, OHBusiness Analytics
University of Cincinnati
Cincinnati, OHSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer relations
- Staff training/development
- Performance improvement
- Vendor relationships
- Facility management
- Sales expertise
Accomplishments
In my 15 years with Furniture Fair I have helped improve and build many of the companies best assets including being the only manager in company history to manage thru a remodel with 100% employee retention. Also was named the 2024 manager of the year for high marks in many key metrics.
Timeline
General Manager
Furniture Fair
05.2009 - Current
No Degree - Business
Ohio University
Business Analytics
University of Cincinnati
2024 Manager of the Year
Named 2024 manager of the year with over 30 very qualified candidates considered for this award. I was chosen due to developing a great sales team with the least turnover in the company and lowest training budget. As well as leading the company in several key metrics and maintaining a very happy customer base acquiring the highest google review rating of not just Furniture Fair but any furniture store in the Cincinnati market.
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