Nathaniel Tatro
Westford,MA
Summary
Dynamic and dedicated father of 4 with experience at Dunkin’ Donuts, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order management and quality assurance. Skilled in cash handling and food preparation, consistently maintaining high standards of cleanliness and safety while fostering a positive dining experience.
Overview
9
9
years of professional experience
Work History
Crew Member
Dunkin’ Donuts, 296 Littleton Road, LLC
Westford, MA
10.2025 - Current
- Prepared and served beverages and food items according to brand standards.
- Maintained cleanliness and organization of service areas and equipment.
- Assisted customers with orders, ensuring a positive experience.
- Collaborated with team members to meet daily operational goals.
- Participated in training sessions to enhance product knowledge and service skills.
- Followed safety protocols to maintain health standards in food preparation.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Operated cash register to ring up final bill and process various forms of payment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Operated point-of-sale system efficiently, processing transactions accurately.
Volunteer
Lowell High School Volunteer Work
Lowell, MA
01.2018 - 06.2018
- Participated in fundraising efforts to support school programs and activities.
- Assisted with special events and programs.
- Working with the special education teacher and the children that were in the classroom.
Education
High School Diploma -
Lowell High School
Lowell, MA06.2018
Skills
Workplace efficiency
Quality assurance
Willingness to learn
Beverage preparation
Supplies monitoring and restocking
Heavy lifting
Food preparation
Basic math
Safety awareness
Integrity and honesty
Safe food handling
Flexible schedule
Interactive communication skills
Taking orders
Customer engagement
Cleaning
Cash handling
Clear communication
Multitasking and organization
Teamwork and collaboration
Workplace efficiency
Timeline
Crew Member
Dunkin’ Donuts, 296 Littleton Road, LLC
10.2025 - Current
Volunteer
Lowell High School Volunteer Work
01.2018 - 06.2018
High School Diploma -
Lowell High School