Nathaniel Tomarakos
Medway,MA
Summary
Hospitality professional with experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Overview
6
6
years of professional experience
Work History
Head Bartender - Server - Banquet Bartender
Coachmen’s Lodge
09.2022 - Current
- Complete Liquor order each week in accordance with inventory demands
- Prepare simple syrups and infusions as well as preparing any batched cocktails for the week
- Create innovative cocktail menus, incorporating seasonal ingredients to enhance guest experience.
- Develop customer service skills by building rapport with customers and ensure all guests feel welcomed, accommodated, and receive responsive courteous service at all times
- Clean and organize the bar in accordance with company standards of cleanliness and general philosophy of excellence
- Extensive knowledge of products including food and beverage, with an aptitude for marketing and consistently exceeding sales expectations
- Trained and mentored junior bartenders on mixology techniques and customer engagement strategies.
Head Host
The Chateau
09.2019 - 06.2022
- Developed customer support skills by answering any and all phone calls to the restaurant, provided service in regards to takeout, questions about events or the menu, and managed any issues guests may have
- Led a team of hosts to create a cohesive environment where guests were welcomed in a professional and genuine manner
- Organized floor plan for the front of house, coordinate reservations with servers, and delineate parties in accordance with the capabilities of staff members
Education
High School -
Medway High School
Medway, MA05.2017
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Dean College
Franklin, MA06.2019
Skills
- Rhetorical skills including effective communication, and active listening with an emphasis on customer service
- Ability to synergize well in a teamwork environment and create chemistry between participants on projects and tasks
- Proficient in organization and multitasking
- Excellence in public speaking and oration
- Flexible and adaptable Quick to learn with a desire to expand knowledge
- POS system proficiency
- Bar equipment maintenance
- Staff training and supervision
- TIPS Certification
Timeline
Head Bartender - Server - Banquet Bartender
Coachmen’s Lodge
09.2022 - Current
Head Host
The Chateau
09.2019 - 06.2022
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Dean College
High School -
Medway High School
Interests
Audio and Video Production, Spaceboybeatz: https://www.youtube.com/@Spaceboy_Beatz
Experience in content creation including video, audio, and technical production, Firm understanding of social media marketing and ability to utilize algorithmic trends
Acting and Performance
- Legally Blonde - Dean College
- Scapino - Dean College
- Curtains - Dean College
- Cabaret - Franklin Performing Arts Company
- Fiddler on the Roof - Franklin Performing Arts Company
- Speakeasies Improv Troupe
- Broadway Lads Musical Theatre Troupe