Nathaniel Warmbier
Collinsville,IL
Summary
I am seeking opportunities to expand my knowledge and gain diverse experience within the workplace. I bring a strong commitment to learning, training, and developing both independently and as part of a cohesive team. I value safety, customer satisfaction, and completing tasks efficiently and effectively.
I believe that every team member plays an essential role in the success of the whole, much like components in a well-functioning machine. I adapt well to both hands-on and classroom learning environments and am committed to continuous improvement.
I am willing to do what is necessary to ensure not only my personal success, but the success of the team as a whole. I strive to contribute the skills and tools I have developed throughout my career and life experiences, while remaining open to learning from others to foster a positive, productive, and collaborative work environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber
Fairview Heights, Illinois
03.2024 - Current
- Delivered 500+ orders as of current date 7/1/2024. With a satisfaction rate of 99.9%
- Apply punctuality and customer service oriented.
- Application of Conflict Resolution
- Sustained Communication with Support Staff
- Strive to apply that safety comes first and foremost
- Generating constant communication lines with customers.
Sales Advisor / Product Flow Specialist
Best Buy
Fairview Heights, Illinois
06.2023 - 05.2024
- Provided continued customer support after closing sales.
- Investigated and resolved reported customer issues for improved customer satisfaction.
- Worked to exceed sales objectives and apply this learning to support customers wants and needs.
- Maintained a friendly and professional attitude at all times.
- Application of customer service skills and communication
- Maintaining continuous work as a team to create a fluid product flow and customer service experience
- Maintained warehouse organization and cleanliness for improved product flow
- Managed product flow into and out of establishment
- Maintained constant communication and engagement with team and customers.
Leadman (Senior Deckhand)
Marquette Transportation
Paducah, Kentucky
04.2021 - 05.2023
- Delegated responsibilities to crew members and contractors based on project requirements.
- Promoted worksite safety and adherence to OSHA protocols.
- Supervised crew performance and provided consistent feedback.
- Maintained an orderly and clean decklocker for information briefings, team meetings and day-to-day activity.
- Maintaining of equipment throughout the vessel to include but not limited to, pumps, generators, electrical, and any device/tool/utility requiring operation from a deckhand.
- Application of proficiency in radio communications to navigate locks and any tightly navigated areas of the water. Requiring an accuracy of within 1-2 inches from a visual perspective.
- Possess the ability to work for greater than 24hours without sleep but within an individuals own limitations. This is an “On-Call” position. Maximum of 31.5 hours building and breaking tow without rest by choice.
Glaze Line Technician III
DalTile
Dickson, Tennessee
02.2018 - 03.2021
- Trained upcoming technicians by sharing knowledge gained through experience on site.
- Documented all maintenance activities accurately in logbooks and computer databases.
- Operated ground support equipment such as tow motors, jacks, and power units safely.
- Worked consistent hourly checks on tile and production line to ensure an accuracy of greater than 95% on all tile leaving Glaze Line to Kiln
- Applied techniques to lead, guide and direct all members of the glaze line team with the assistance of supervisors.
- Delegation of responsibilities from front end to back end. To include but not limited to, hourly tile checks, cleaning in and around the glaze line, maintaining a positive and clean work environment, maintenance on the glaze line if possible, otherwise delegate to maintenance.
- Worked 12 hour shifts with two mandatory meetings at beginning and mid shift for quality control and conflict resolution.
- Maintaining constant communication throughout the plant from press department - glazeline - Kiln - rectifying - shipping. This helps to maintain an average of 95% product quality.
Laborer
Phipps Construction
Nashville, Tennessee
01.2016 - 02.2017
- Assisted with clean-up, final touches and other site finish work.
- Loaded and unloaded trucks, preparing and moving project materials.
- Transported project materials and tools to job site.
- Worked with team to provide a safe and fluid working environment.
- Practiced daily learning of specific cuts, measurements and site building to increase knowledge and worksite proficiencies.
Laborer
Legend Lawncare
Ashland City, Tennessee
05.2014 - 01.2016
- Picked up supplies at local wholesale and retail locations.
- Assisted with clean-up, final touches and quality control on site.
- Dug ditches or trenches and leveled earth to grade specifications using picks, shovels and tampers.
- Applied proficiency with all tools and operating equipment to include but not limited to, edgers, zero turns, walk behind, weed eater, blowers.
- Worked in small crews with constant communication.
Assistant Manager
Sonic Drive In
Dover, Tennessee
03.2009 - 03.2014
- Coordinated employee schedules to provide adequate staff coverage.
- Collaborated with upper management to develop and implement business improvements.
- Provided performance and motivational feedback to employees.
- Applied proper cash handling and drawer management.
- Delegated responsibilities of team members.
- Preparing of food and utensil cleanliness in accordance with set company guidelines.
- Guided communication with team to ensure quality control and average order times stay within appropriate ranges.
Education
GED - undefined
Dover, TennesseeSkills
- Leadership Training and Development
- Critical-Thinking
- Computer Literate
- Active Listener
- Customer Service Oriented
- Positive Communication
- Transferable skills
- Quick Learner (Visual, Audio, Hand-On)
- Problem Solving
Certification
- Serv Safe Certification, Nashville, Tennessee
- Forklift Operations On-Site License (Dal-Tile), Dickson, Tennessee
LANGUAGE
English - Native
Timeline
Uber Partner
Uber
03.2024 - Current
Sales Advisor / Product Flow Specialist
Best Buy
06.2023 - 05.2024
Leadman (Senior Deckhand)
Marquette Transportation
04.2021 - 05.2023
Glaze Line Technician III
DalTile
02.2018 - 03.2021
Laborer
Phipps Construction
01.2016 - 02.2017
Laborer
Legend Lawncare
05.2014 - 01.2016
Assistant Manager
Sonic Drive In
03.2009 - 03.2014