Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel Watkins

Dillsburg,PA

Summary

Skilled Team Player brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. If you do decide to chose me as a candidate I'll promise you that it'll be one of the best decisions you've ever made. "As they always say one team makes the dream work".

Overview

8
8
years of professional experience

Work History

Accounting Specialist

Bobby Rahal Toyota
2024.03 - 2024.06

Reason for leaving: Not meeting career expectations but willing to try something new. For a better career opportunity.

  • Analyzed financial data to ensure accuracy of information and compliance with accounting principles.
  • Performed monthly, quarterly and annual closing activities for assigned areas.
  • Developed reports to support month-end close process including account reconciliations.
  • Maintained fixed asset system and prepared related journal entries.
  • Provided technical guidance on complex accounting issues to staff members.
  • Prepared balance sheet reconciliations for review by management team.
  • Monitored cash activity, prepared cash flow statements and analyzed trends.
  • Researched, documented, and resolved complex accounting inquiries from internal departments.
  • Verified accuracy of invoices received from vendors prior to payment processing.
  • Ensured compliance with applicable laws, regulations, policies, procedures and standards.
  • Evaluated current processes for efficiency improvements within the department.
  • Utilized software programs such as Quickbooks to enter data into the general ledger.
  • Collaborated with other departments on various projects or initiatives that require cross-functional teams.
  • Coded invoices and other records to maintain organized and accurate records.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Supported efficient accounting operations with high-quality administrative support.

Car Wash / Service Porter

Bobby Rahal Lexus
2023.08 - 2024.03

Reason for leaving: Being promoted with a internal job opportunity within the company.

  • Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
  • Assisted customers with loading and unloading items from their vehicles.
  • Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
  • Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
  • Transported completed vehicles back to the customer's residence or place of business.
  • Collected payment from customers for services rendered on their vehicles.
  • Provided transport for customers and dealership personnel
  • Helped service advisors or other management team members if needed a favor for customers or for customers vehicle.
  • Maintained grounds, buildings and organized vehicle lot and storage areas.
  • Helping in the indoor service parking known as the breezeway to help customers with questions, dropping off their vehicle, picking up vehicles and to make payment service on their vehicle.
  • Helping team members out with vehicle if needed.
  • Cleaning customer cars, waiter vehicles meaning of a customers car but waiting patiently for their vehicle and cleaning loaner vehicle which is a rental vehicle that customers use if vehicle is being serviced on
  • Helping other departments if needed in dealership or destination outside of dealership.

Customer Service Representative

EZ Pass Headquarters PA
2023.05 - 2023.08

Reason for leaving: Not meeting career expectations but willing to try something new.

  • Putting in correct Image license plate image of picture of each Toll per vehicle.
  • Helping teammates or supervisor in person or by phone.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Selling customers on special pricing opportunities and company offerings.
  • Assisted and informed customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Made outbound calls to obtain account information.

Teller

New Cumberland Federal Credit Union
2022.08 - 2023.04
  • Reason for leaving: Career goals were not being meant. The employer had some goals that were unreasonable in the position I held. They were not providing a matter that would give me an opportunity to respond. After careful consideration the employer and I decided that it would be in my best interest and theirs that I find a position that is better suited for my career goals. I need a position that I can be passionate about. I'm still growing and hope with each opportunity, I become a better employee for the position that I hold in my career.
  • Duties Included
  • Answering phone calls from members with transactions needed or any other questions if needed
  • Handling transactions, deposits, withdrawals, payments, check disburse, cash disburse, and charge fees on teller line or drive thru
  • Helping members with check order forms, vacation travel forms, fraudulent forms, reimbursement forms and other paperwork forms
  • Counting and balancing checks and cash
  • Helping members on the teller line or drive thru with any questions or concerns
  • Reaching for goals that are assigned to do during each month
  • Helping the Branch Manager with ATM if being asked
  • Helping the Branch Manager count money received from shipping if needed.

Team member / Donut Maker

Duck Donuts
2022.04 - 2022.08
  • Reason for leaving: Looking for full-time and stabled job
  • Duties included:
  • Running Cash Register
  • Making the donuts with a donut machine mixer
  • Decorating the donuts with toppings
  • Making Donut sundaes or Milkshakes at the desert station
  • Making sandwiches with donuts or english muffins for customers
  • Making beverages at the Barista station
  • Prepping the toppings at the prep station for icing toppings to be prepped for the store the next day
  • Dish washing the dishes and cleaning kitchen accessories
  • Answering phone calls from customers
  • Helping Managers, team members or customers if needed
  • Closing and cleaning the store making sure the store is secured
  • Stocking and rotating products

Financial Specialist, teller

Truist Bank
2022.03 - 2022.08
  • Reason for leaving: Looking for full-time and stabled job
  • Duties included
  • Helping clients if needed on the teller line, drive thru or phone calling
  • Doing transactions such as Deposits, Credit card Payments, Loan Payments, Withdrawal, Cash
  • Money/cash handling on teller line or drive thru
  • Buying or Selling money to the vault for drawer limits on teller line
  • Doing night drop / commercial deposits from businesses the bank
  • Helping branch manager or other team members if needed
  • Learning new courses at the branch for the position
  • Learned two different teller systems that the branched use to used before transferring to a different teller system
  • Balancing and closing out the teller station
  • Securing my teller station making sure money or other belongings are put away for safety reasons

Certified trainer

Chick-fil-A
2021.09 - 2022.03
  • Reason for leaving: Just need a good change.
  • All of the duties for the Team Member position still require the Certified Trainer position
  • Training new employees in all departments
  • Running Cashier on register
  • Serving refill if needed
  • Bagging food for our guest for carryout or dine in
  • Helping out with Drive Thru, Front-End, or Kitchen department
  • Helping guest if needed
  • Stocking and rotating products
  • Making Lemonade & Diet Lemonade
  • Preparing and Delivering catering orders
  • Maintenance the grounds of the restaurant
  • Moping, Dusting and cleaning with equipment tool
  • Cooking, and preparation foods for guests

Team Member

Chick-fil-A
2019.03 - Current
  • Helping new hires to get comfortable on the first day of the job
  • Helping the new hires cross training at different job positions in different departments
  • Reporting to the Training Director to update on the new hires
  • Helping to solve problems that new hires may have
  • All of the duties for the Team Member position still require the Certified Trainer position
  • Running Cashier on register
  • Serving refill if needed
  • Bagging food for our guest for carryout or dine in
  • Helping out with Drive Thru, Front-End, or Kitchen department
  • Helping guest if needed
  • Stocking and rotating products
  • Making Lemonade & Diet Lemonade
  • Preparing and Delivering catering orders
  • Maintenance the grounds of the restaurant
  • Moping, Dusting and cleaning with equipment tool
  • Cooking, and preparation foods for guests

Parkhurst Associate

Parkhurst restaurant
2019.01 - 2019.03
  • Reason for leaving: Not flexible for hours for school
  • Duties included:
  • Greeting guest to our restaurant
  • Serving and preparation food to customers
  • Running cashier on register
  • Helping customers if needed
  • Accounting the drawers and solving the math steps the companies wants you to follow
  • Helping managers or cooks if needed
  • Solving issues and problems with the registers and report to the manager asap

Associate Produce and Frontend

Giant Food Stores
2017.10 - 2018.12
  • Reason for leaving: Not enough hours
  • Stock and rotating the fruits and vegetables out to the public in specific spots
  • Wrapping the produce out to the public
  • Helping Mansgers, Team Members, Customers if needed
  • Running Cashier on register
  • Bagging groceries for the customers
  • Pushing carts back to the store entrance
  • Scanning codes for clean sweep duties for the entire store

Hosting

restaurant
2017.09 - 2017.10
  • Reason for leaving: Not enough hours and not paid the best
  • Hosting the tables
  • Cleaning the bathrooms
  • Setting up the tables
  • Using a table chart to find spots to but customers in booths or tables
  • Taking customer service calls
  • Organizing menu's, civil wear, and towels for the bathrooms

Assistant Maintenance Worker

Northern York School District
2016.06 - 2016.08
  • Reason for leaving: Summer work only
  • Painting
  • Delivering supplies
  • Cleaning school building
  • Athletic fields paint lining
  • Maintenance around school buildings and grounds
  • Assisting other maintenance as needed

Car Wash / Service Porter

Bobby Rahal Toyota
2024.06 - Current

Reason for leaving: Looking for a stable job with career expectations and to provide financial stability so I can eventually by a hiuse that I would love to purchase in the future.


  • Opening up the car wash, refilling buckets with cleaning chemicals and setting up equipment
  • Helping managers, team members or customers
  • Following procedures for good quality customer satisfaction within the car wash
  • Cleaning the cars with vacuum, brush, mop, dry rags and spray bottles
  • Parking the cars for spot vehicles to advisors to advise customers vehicles
  • Helping customers and greeting them at the dealership.
  • Closing and cleaning up the car wash putting all the equipment away properly being stored in it's place.

Education

Certification - Personal Training

National Academy Sports Medicine
Arizona City, AZ

Associate - Applied Science - Business management

Harrisburg Area Community College
Harrisburg, PA
2023-12

High school diploma -

Northern York High School
06.2017

Skills

  • Microsoft Office Word, Powerpoint, Excel & Access

  • Social skills

  • Photography

  • Videography

  • Editing

  • Math Skills

  • Cash Handling Skills

  • Phone Skills

  • Problem Solving

  • Cooking

  • Currency and Coin Counter

  • Excellent Communication Skills

  • Debt and Credit Management

  • Transaction Error Identification

  • Painting / using equipment

  • Payment Processing

  • Customer Service

  • Data Entry

  • Honest and Ethical

  • Sorting and Filing

  • Cash Drawer Reconciliation

  • Customer Service-Oriented

  • Task Prioritization

  • Product and Service Sales

  • Verbal and Written Communication

  • Bill Payment Receipt

  • Check Cashing

  • Cashier's Checks

Attention to Detail

Timeline

Car Wash / Service Porter

Bobby Rahal Toyota
2024.06 - Current

Accounting Specialist

Bobby Rahal Toyota
2024.03 - 2024.06

Car Wash / Service Porter

Bobby Rahal Lexus
2023.08 - 2024.03

Customer Service Representative

EZ Pass Headquarters PA
2023.05 - 2023.08

Teller

New Cumberland Federal Credit Union
2022.08 - 2023.04

Team member / Donut Maker

Duck Donuts
2022.04 - 2022.08

Financial Specialist, teller

Truist Bank
2022.03 - 2022.08

Certified trainer

Chick-fil-A
2021.09 - 2022.03

Team Member

Chick-fil-A
2019.03 - Current

Parkhurst Associate

Parkhurst restaurant
2019.01 - 2019.03

Associate Produce and Frontend

Giant Food Stores
2017.10 - 2018.12

Hosting

restaurant
2017.09 - 2017.10

Assistant Maintenance Worker

Northern York School District
2016.06 - 2016.08

Certification - Personal Training

National Academy Sports Medicine

Associate - Applied Science - Business management

Harrisburg Area Community College

High school diploma -

Northern York High School
Nathaniel Watkins