Nathaniel Wilkins Jr.
Raleigh,NC
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries from the warehouse to voting sites as well as setting up and assisting team members in making sure kits were packaged properly for voting. Cross-trained in most aspects of shipping and deliveries. Experience working on primary elections, and general elections. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips and always handle difficult situations with professionalism and positive attitude.
Overview
5
5
years of professional experience
Work History
Warehouse Courier
Wake County Board Of Elections
04.2022 - Current
- Enhanced customer satisfaction through timely deliveries and professional communication with voting sites.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and inventory using Airtable to ensure compliance with company policies.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Ensured the safety of packages by properly handling confidential votes during transportation and storage.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Stocker
Harris Teeter
12.2021 - 03.2022
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Tow Truck Driver
AAA Tow-Mark
08.2018 - 08.2021
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Education
Associate of Arts - Business Management
Davidson County Community College
Thomasville, NC06.2011
Skills
- Item Tracking
- Election Pickup and Delivery
- Team collaboration
- Vehicle Loading
- Attention to Detail
- Business Processes and Procedures
- Working Independently
- Attention to Confidentiality
- Delivery Management
- Deadline Adherence
- Time Sensitive Deliveries
- Problem-Solving
Timeline
Warehouse Courier
Wake County Board Of Elections
04.2022 - Current
Stocker
Harris Teeter
12.2021 - 03.2022
Tow Truck Driver
AAA Tow-Mark
08.2018 - 08.2021
Associate of Arts - Business Management
Davidson County Community College
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