Nathaniel Young
Louisville,KY
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
8
8
years of professional experience
Work History
Picker/Packer
UPS Healthcare
Louisville KY
01.2023 - Current
- Completed inventory accounts to keep records current and promote accurate ordering.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Picked, packed, and shipped order items ranging upwards to 1000 pieces.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
Sales Associate
H&M
Louisville KY
03.2022 - 08.2023
- Retail sales associate for high traffic and exceeding customer service.
- Excelled in conflict resolution with customers on daily basis to help resolve purchasing issues.
- Employee of the month twice for excelling in internal business goals for staff.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Supervisor
UPS
Louisville KY
07.2016 - 03.2022
- Part-time supervisor managing 6-10 employees for 1 year in a fast-paced packaging warehouse environment, increasing to 25 people.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Continuous improvement within multiple areas and choosing to seek more responsibility, Able to reduce errors significantly.
- Culmination of adaptability and quick learning,
- Conflict resolution, communicating with other buildings/departments, and crisis strategy planning.
- First ever manager training program for supervisors of high notoriety.
- Mentored newly hired employees on operating equipment and safety, and developed training manual to use for reference.
Education
High School Diploma -
Central High School
Louisville, KY06.2015
Skills
- Conflict and time management
- Excellent communication skills
- Decision-making
- Forklift, picking, and inventory
- Scanning and shipping
- Mentoring and training
- SAP
- GWS (Global Warehouse Systems)
Timeline
Picker/Packer
UPS Healthcare
01.2023 - Current
Sales Associate
H&M
03.2022 - 08.2023
Supervisor
UPS
07.2016 - 03.2022
High School Diploma -
Central High School