Nathiely Alencar
Smyrna,USA
Summary
Organized Beauty Salon Coordinator with background in overseeing daily salon operations. Strengths include staff management, customer service, and schedule coordination to ensure smooth day-to-day functioning. Demonstrated ability to streamline appointment booking process, resulting in increased client satisfaction rates.
Overview
3
3
years of professional experience
Work History
Beauty Salon Coordinator/Recepcionist
Ane Alencar Beauty Studio
08.2023 - 06.2024
- Greeted and assisted clients in person and via phone calls and messages, ensuring a positive customer experience.
- Managed appointments and coordinated schedules for all salon professionals.
- Maintained accurate and up-to-date client records and documentation
Intern
SEBRAE (Brazilian Micro and Small Business Support)
04.2022 - 03.2023
- Assisted walk-in clients and provided customer service support
- Performed administrative and office support tasks
- Supported day-to-day operations of the office
Beauty Salon Coordinator/Recepcionist
Spa Celina Cardoso
07.2021 - 04.2022
- Managed front desk operations, greeting clients in person and by phone
- Responded to customer inquiries via messages and phone calls
- Scheduled and coordinated appointments for all salon professionals
Education
Associate Degree - Bussiness Manegement
Alfa Umuarama College
Umuarama, Parana, BrazilSkills
Fluent in English and Portuguese
Effective communication
Customer service excellence
Empathy and patience
Fast learning
Perform well in high-demand, fast-paced environments
References
Available upon request
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Beauty Salon Coordinator/Recepcionist
Ane Alencar Beauty Studio
08.2023 - 06.2024
Intern
SEBRAE (Brazilian Micro and Small Business Support)
04.2022 - 03.2023
Beauty Salon Coordinator/Recepcionist
Spa Celina Cardoso
07.2021 - 04.2022
Associate Degree - Bussiness Manegement
Alfa Umuarama College