Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathysha L. Bonilla Martinez

Staten Island,NY

Summary

Dedicated administrative professional well-versed in communication and team building. Represents business interests to promote internal goal achievement and external business outreach. Outgoing with experience overseeing multiple tasks. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

3
3
years of professional experience

Work History

Key Holder

Cotton On Group
Staten Island, NEW YORK
01.2022 - Current
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Front Desk Receptionist

Green Secure Energy
Manhattan, NY
02.2020 - 09.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel

Front Desk Medical Receptionist

Doshi Diagnostic
The Bronx, NY
09.2018 - 04.2019
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints and current symptoms.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Advocated for and to protect health, safety and rights of patient.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care

Summer Youth Counselor

Summer Youth Employment Program
The Bronx, NY
05.2017 - 09.2017
  • Developed unique and thoughtful activities to engage diverse participants in group situations.
  • Monitored social interactions to promote positive social experiences for participants and prevent conflicts.
  • Tracked and accounted for participants' unique medical needs, tailoring activities, meals and educational experiences to suit each child
  • Recorded feedback from children and parents for integration into future programs and forthcoming activities

Education

No Degree - Social Psychology

Borough of Manhattan Community College of The City University of New York
New York, NY
04.2025

High School Diploma -

Edward A. Reynolds West Side High School
New York, NY
06.2017

Skills

  • Front Desk Operations
  • Microsoft Word, Excel, and Powerpoint
  • Data Entry Software
  • Computer Proficiency
  • Reporting and Performance Analysis

Languages

Spanish
Professional Working

Timeline

Key Holder

Cotton On Group
01.2022 - Current

Front Desk Receptionist

Green Secure Energy
02.2020 - 09.2021

Front Desk Medical Receptionist

Doshi Diagnostic
09.2018 - 04.2019

Summer Youth Counselor

Summer Youth Employment Program
05.2017 - 09.2017

No Degree - Social Psychology

Borough of Manhattan Community College of The City University of New York

High School Diploma -

Edward A. Reynolds West Side High School

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Nathysha L. Bonilla Martinez