NATIANA WILBON

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

• Managed shift records, producing timely reports to keep management up-to-date.

• Completed jobs with high accuracy, carefully studying schedules and estimating labor requirements for effective planning.

• Trained and mentored team members in company policies and led by example to promote company mission and values.

• Controlled team behavior and daily activities through effective disciplinary and motivational measures.

• Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
• Strengthened client relationships by providing personalized banking solutions and excellent customer service.
• Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
• Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.