Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natila Rhoden

Ocoee ,Florida

Summary

Enhanced customer shopping experience by restocking merchandise in alignment with visual merchandising standards, contributing to increased sales performance.

Achieved high levels of customer satisfaction through outstanding service and proficient cash handling.

Adapted swiftly to changing demands alongside team members, ensuring a flexible and responsive work environment.

Executed transactions with high accuracy while maintaining a well-organized inventory, resulting in improved workspace efficiency.

Communicated effectively with customers, leading to enhanced satisfaction and positive business outcomes.

Overview

8
8
years of professional experience

Work History

Retail Cashier

Westgate Resorts
Florida
04.2023 - Current
  • Achieved high guest satisfaction by assisting with arrivals and addressing phone inquiries.
  • Boosted customer engagement through enthusiastic and friendly greetings.
  • Secured inventory management by restocking and replenishing supplies efficiently.
  • Maintained a strong work ethic and integrity in all responsibilities.
  • Drove repeat business through personalized service delivery.
  • Enhanced sales processes by collaborating effectively with team members.
  • Optimized product availability and store appearance through diligent stock management.
  • Facilitated quick and accurate transaction processing using POS systems.
  • Improved customer shopping experiences by guiding them with product inquiries and recommendations.

Baker/Caisher

Dunkin' Donuts
Orlando, FL
07.2024 - 04.2026

Managed baking tasks to facilitate smooth restaurant opening and enhance customer experience.

Achieved excellent beverage quality by expertly brewing a variety of coffees and teas. Delivered exceptional beverages, enhancing the overall customer experience.

Executed setup of donut case, ensuring proper alignment and accessibility of products.

Welcomed customers with a friendly and professional demeanor.

Processed and fulfilled customer orders efficiently.

Conducted regular shelf restocking to maintain optimal product display and accessibility for customers.

Maintained cleanliness and organization of work area to ensure a safe and efficient environment.

Ensured compliance with all safety and food safety protocols.

  • Prepared and baked high-quality donuts and pastries according to standardized recipes.
  • Operated commercial baking equipment, ensuring optimal performance and safety compliance.

Sale Associate Supervisor

Beauty Exchange
Orlando, FL
05.2020 - 04.2023
  • Achieved high levels of customer satisfaction by efficiently managing interactions for 60 to 100 clients daily, addressing sales accessory and merchandise care inquiries.
  • Elevated store aesthetics through effective oversight of organization strategies, enhancing visual appeal and merchandise promotion.
  • Cultivated a skilled workforce by leading the hiring and training processes for new employees, ensuring personalized and impactful sessions.
  • Secured product availability by effectively coordinating restocking efforts from warehouse to retail floor.
  • Optimized operational efficiency by supervising activities at the register, weave section, bundle section, and floor section.

Crew Member

Checker’s/Rally
Coral Springs, FL
07.2019 - 05.2020
  • Handled cash register operations with high attention to detail.
  • Assisted in managing grill activities, distributed promotional materials, and maintained cleanliness in kitchen and service areas.
  • Supported customers by providing answers to questions and effectively resolving issues.
  • Provided excellent customer service in a dynamic environment.
  • Operated kitchen appliances and adhered to food safety protocols.

CNA/Caregiver

Prestige Manor housekeeping and laundry
Coral Springs, FL
03.2018 - 07.2019
  • Achieved increased patient compliance through effective medication reminder systems.
  • Improved quality of life for residents by assisting with personal care tasks.
  • Significantly boosted resident participation through engaging recreational events.
  • Secured prompt medication availability for patients through streamlined pickup processes.
  • Elevated resident dignity and comfort through attentive care during daily routines.
  • Maintained a safe and immaculate environment through proactive sanitation efforts.

Education

High School diploma -

Dave Thomas Educational Center
06-2018

Skills

  • Achieved accurate cash transactions, enhancing operational efficiency
  • Maintained a clean and organized environment, promoting a positive atmosphere
  • Streamlined cash register operations, improving customer purchase experiences
  • Developed extensive experience in restaurant operations, contributing to overall success
  • Enhanced team dynamics through effective staff supervision and support
  • Improved guest experiences by mastering key hotel service skills
  • Delivered superior guest services, resulting in heightened satisfaction
  • Provided exceptional customer service to effectively meet and exceed client needs
  • Ensured optimal inventory levels through diligent merchandise stocking
  • Achieved financial accuracy through meticulous cash handling management
  • Utilized active listening skills to thoroughly understand and address customer concerns
  • Executed data entry tasks with precision, ensuring accurate record-keeping
  • Applied critical thinking to quickly resolve customer issues, improving service outcomes
  • Achieved high levels of customer satisfaction through dedicated service efforts

Timeline

Baker/Caisher

Dunkin' Donuts
07.2024 - 04.2026

Retail Cashier

Westgate Resorts
04.2023 - Current

Sale Associate Supervisor

Beauty Exchange
05.2020 - 04.2023

Crew Member

Checker’s/Rally
07.2019 - 05.2020

CNA/Caregiver

Prestige Manor housekeeping and laundry
03.2018 - 07.2019

High School diploma -

Dave Thomas Educational Center
Natila Rhoden