Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natisha Moment

Snellville,Georgia

Summary

With a proven track record at Complete Care at Home, I excel in patient care and vital signs monitoring, showcasing compassion and empathy. Demonstrated ability to enhance patient satisfaction and loyalty through attentive service and effective problem-solving. Skilled in time management, I significantly contribute to team goals and patient well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

Complete Care at Home
01.2025 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

A Good Life Home Care
12.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Home health care/ pediatrics

Warehouse Worker

Amazon
11.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Part-time flex

Customer Service Representative

Avis Budget Group
04.2024 - 02.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Warehouse Worker

Amazon
08.2020 - 04.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Became a learning ambassador as well teaching new hires to come into the building
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Cashier

Marshalls
04.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance
  • Part-time

Cashier

Burlington
11.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

Bachelor Of Business Administration And Management - Business

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support
  • Patient transfers
  • Emotional support

Certification

CNA

BLS/CPR-AED

Timeline

CNA

Complete Care at Home
01.2025 - Current

CNA

A Good Life Home Care
12.2024 - Current

Warehouse Worker

Amazon
11.2024 - Current

Customer Service Representative

Avis Budget Group
04.2024 - 02.2025

Cashier

Marshalls
04.2022 - 06.2022

Warehouse Worker

Amazon
08.2020 - 04.2024

Cashier

Burlington
11.2019 - 03.2020

Bachelor Of Business Administration And Management - Business

Gwinnett Technical College
Natisha Moment