Natividad Nunez
Dallas,TX
Summary
Caring and engaging Program Coordinator highly skilled in the Physical and Intellectual Disabilities field for over fifteen years. Dynamic communicator experienced in oversight of the delivery of a great quality service to those individuals and their families, who are trying to live the best level of their life's.
Overview
12
12
years of professional experience
Work History
HCS Program Coordinator
Ability Connection
Dallas, TX
05.2019 - 09.2021
- Accessed status of client's accuracy of services in state portal to learn Medicaid status, current program usage, and other related information
- Coordinate and conduct individualized service plan accordingly to clients' goals and needs, along with LAR and client
- Ensure all referrals are made at proper timing of request for all therapy, equipment, and services needed
- Maintain records with full compliance with state regulations and agency guidelines
- Complete documentation of all special planning conference
- Provides proper communication with client, family, and all service providers
- Attend quarterly period home visits
HCS/TXHML Attendant Care Supervisor
Ability Connection
Dallas, TX
03.2017 - 04.2019
- To recruit and screen potential applicants; coordinate all Attendant orientation and proper training, along with Program Coordinator and client's family
- Complete monthly background checks
- Gather and review mileage logs and time sheets from Attendants
- Complete biweekly payroll documentation
- Monitor and review "Individual Plan of Care" at proper timing for accuracy of service
- Manage responsive communication with families and staff
- Complete documentation in data base
- Attend home visits in a quarterly period
Billing Specialist
Ability Connection
Dallas, TX
12.2016 - 03.2017
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Used data entry skills to accurately document and input statements.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Managed efficient and accurate processing of invoices and check requests for various agency programs
HCS Nursing & Program Coordinator Admin Assistant
Ability Connection
Dallas, TX
01.2015 - 11.2016
- Managed medical and confidential files in charts and in agency database
- Monitored, tracked, and conveyed important patient information to nursing staff to help optimize planning and care delivery
- Kept detailed records of nursing assessments, administered treatments and medication
- Responsible for booking and setting up team meetings
- Managed heavy amount of phone calls between staff, families, and Physicians
- Responsible for ordering, tracking, and organizing all administrative supplies
- Create, label, file, and purge all new and old information; files within this department
- Completing large amount of mail outs as requested
Lead Adult Inclusion Assistant
United Cerebral Palsy
Dallas, TX
07.2009 - 12.2014
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Implemented behavioral plans for clients with behavior disorders and all other special conditions to present and reinforce learning concepts.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Ensuring all documentation was completed in a timely manner by staff
- Assist clients with daily living skills, including all adaptive aids equipment and communication devices
- Provide direct care to individuals with intellectual and/or physical needs; from verbal support to total physical assistance
- Administrating all medication for clients assuring all proper regulation was provided
Education
Care Coordination in The HCS Program -
2018
Extraordinary Administrative Professional -
2014
High School Diploma -
2006
Skills
- Performance Quality Assurance
- Critical Thinking
- Program Scheduling
- Problem Solving
- Verbal and Written Communication
- Productive with all office equipment
- Familiar with social and medical settings
- Bilingual (English and Spanish) speak, read, and write/type
- Flexible schedule upon request
- Ability to accommodate easily to changes & enthusiastic to being part of a team
Languages
Spanish
Native or Bilingual
Timeline
HCS Program Coordinator - Ability Connection
05.2019 - 09.2021
HCS/TXHML Attendant Care Supervisor - Ability Connection
03.2017 - 04.2019
Billing Specialist - Ability Connection
12.2016 - 03.2017
HCS Nursing & Program Coordinator Admin Assistant - Ability Connection
01.2015 - 11.2016
Lead Adult Inclusion Assistant - United Cerebral Palsy
07.2009 - 12.2014
Twogether Consulting Limited - Care Coordination in The HCS Program,
National Seminars Training - Extraordinary Administrative Professional,
W. H. Adamson High School - High School Diploma,