NATIVIDAD REVELES
El Paso,TX
Summary
Behavioral health and child welfare professionals with over 10 years of experience supporting vulnerable children, adolescents, and families across residential treatment and child protection systems. Brings 4+ years as a Child Protective Services Investigator and extensive leadership experience in adolescent residential care. Highly skilled in crisis intervention, trauma-informed care, risk assessment, documentation, court testimony, and multidisciplinary collaboration. Currently pursuing a Master's in Clinical Mental Health Counseling with a strong commitment to ethical, culturally responsive, and client-centered practice.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Protective Services Investigator
Texas Department of Family and Protective Services
El Paso, TX
04.2020 - 07.2024
- Conducted comprehensive investigations of alleged child abuse, neglect, and exploitation, prioritizing child safety while supporting family preservation whenever possible.
- Completed detailed risk assessments and safety plans to guide intervention decisions and service recommendations.
- Collaborated with law enforcement, legal professionals, medical providers, educators, and community agencies to ensure coordinated care for children and families.
- Prepared clear, thorough documentation and legal affidavits in departmental systems, ensuring accuracy and compliance with state standards.
- Represented the department in court proceedings, providing testimony and professional recommendations to support child welfare outcomes.
- Connected families to critical resources, including mental health services, housing support, and community-based programs.
Lead Mental Health Technician
Peak Behavioral Health
El Paso, TX
05.2019 - 04.2020
- Led daily operations for a court-ordered adolescent residential treatment unit, ensuring safety, structure, and therapeutic engagement.
- Supervised and mentored 10+ mental health technicians, ensuring compliance with state regulations, facility policies, and best practices.
- Facilitated communication between patients, clinicians, and multidisciplinary teams to support individualized treatment planning.
- Conducted therapeutic interactions, monitored patient behavior, and documented progress to support treatment goals.
- Played a key role in admissions, orientation of new residents, and continuity of care planning.
- Participated in leadership meetings, delegated unit responsibilities, and promoted a collaborative team culture.
- Maintained compliance with JCAHO and OSHA standards, contributing to high-quality treatment outcomes.
Mental Health Technician
Peak Behavioral Health
El Paso, TX
09.2014 - 05.2019
- Provided direct care to 15–20 adolescents in a residential treatment setting, fostering a safe and therapeutic environment.
- Managed milieu and responded to crises using evidence-based de-escalation and crisis prevention techniques.
- Conducted regular observations, documented behaviors, and ensured HIPAA compliance.
- Facilitated recreational, educational, and life-skills groups to support emotional regulation and engagement.
- Developed creative, individualized daily goals and activities to enhance treatment participation and outcomes.
Admission Coordinator
University Behavioral Health
El Paso, TX
03.2012 - 07.2014
- Coordinated patient admissions and discharges, ensuring efficient transitions of care.
- Verified insurance eligibility and collaborated with military personnel to address specialized patient needs.
- Compiled comprehensive discharge plans and ensured timely submission of clinical documentation.
- Assisted with psychoeducational and life-skills groups to support patient recovery.
- Analyzed daily census and billing data to improve operational efficiency.
- Responded effectively to crises and supported clinical staff to maintain safety.
Driver / Mental Health Technician
University Behavioral Health
El Paso, TX
10.2010 - 03.2012
- Transported patients safely while maintaining emotional support and dignity during transfers.
- Proposed and implemented improved safety measures for patient transportation.
- Assisted with crisis response and documented patient behavior and transport details accurately.
- Collaborated with therapists to support treatment goals and continuity of care.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
01.2026
Bachelor of Liberal Arts - Criminal Justice
The University of Texas at El Paso
05.2019
Skills
- Child Protection & Family Preservation
- Crisis Intervention & De-escalation
- Risk Assessment & Safety Planning
- Trauma-Informed Care
- Case Management & Documentation
- Court Testimony & Legal Affidavits
- Adolescent Residential Treatment
- Staff Supervision & Training
- Multidisciplinary Collaboration
- Microsoft Office Suite
Certification
- Crisis Prevention Intervention (CPI, SAMA, Handle With Care)
- Trauma-Informed Care Training
- Abuse, Neglect, and Exploitation (ANE)
- Child and Adolescent Needs and Strengths (CANS)
LANGUAGES
English – Native
Spanish – Proficient