Natoia Moore
Edmond
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Farmers Insurance
Edmond
- Current
- Took inbound calls from insurance customers.
- Wrote insurance policies.
- General administrative work, to include: typing, faxing, scanning, editing, reviewing documents.
- Wrote commercial insurance verifications for businesses.
- Managed day to day operations.
- Managed a staff of 5.
- Managed HR, payroll, sourcing, onboarding, recruitment, hiring, terminations and employee development.
Correctional Training Officer II
Oklahoma Department of Corrections
Oklahoma City
01.2008 - 01.2014
- Coordinated training opportunities for 4 Community Corrections Centers, Division of Community Corrections, Central District Community Corrections and Community Sentencing.
- Ensured training hours are met for the above listed facilities.
- Coordinated and provided new employee orientation.
- Worked with numerous staff to ensure all objectives are met in a timely fashion.
- Responsible for ensuring training hours are met for approximately 300 people.
- Training provided includes Department of Corrections and American Correctional Association required hours on Cultural Diversity, PREA (Prison Rape Elimination Act), Workplace Violence, as well as all additional requests for the conduction of staff training.
- Managed the creation of a new LMS (learning management system) for the agency.
- Managed the older LMS for the agency.
Administrative Programs Officer I-Warden's Assistant
Oklahoma Department of Corrections
Oklahoma City
01.2007 - 01.2008
- Administrator of incidentals regarding the facility.
- Acted as Facility Public Information Officer; additionally assisted the warden in duties as assigned.
- Reviewed and recommended facility policy.
- Spearheaded committees, organized functions to include set up, audio-visual, clean up and insuring the function runs smoothly.
- Multiple duties and miscellaneous administrative responsibilities.
Related Experience
Oklahoma Department of Corrections
Oklahoma City
01.2004 - 09.2007
- Conducted criminal and administrative investigations with the Oklahoma Department of Corrections, Oklahoma City, Oklahoma Office of Internal Affairs.
State Law Enforcement Officer
Alcoholic Beverage Laws Enforcement Commission
11.1998 - 09.2003
Education
Bachelor of Science - Criminal Justice
CENTRAL MISSOURI STATE UNIVERSITY
Warrensburg, MissouriMaster of Public Administration -
CENTRAL MISSOURI STATE UNIVERSITY
Warrensburg, MissouriSkills
- Critical thinking
- Ability to analyze patterns
- Emotional intelligence
- Law enforcement background
- Interviewing and previous interrogation certification
- Integrity
- Ability/history of testifying in court
- Written criminal and administrative investigation reports for stakeholders, District Attorney's office
Certification
Certified Expert in Interviews and Interrogations, John Reid School, MM/DD/YY
References
Available upon request.
Timeline
Correctional Training Officer II
Oklahoma Department of Corrections
01.2008 - 01.2014
Administrative Programs Officer I-Warden's Assistant
Oklahoma Department of Corrections
01.2007 - 01.2008
Related Experience
Oklahoma Department of Corrections
01.2004 - 09.2007
State Law Enforcement Officer
Alcoholic Beverage Laws Enforcement Commission
11.1998 - 09.2003
Farmers Insurance
- Current
Bachelor of Science - Criminal Justice
CENTRAL MISSOURI STATE UNIVERSITY
Master of Public Administration -
CENTRAL MISSOURI STATE UNIVERSITY