NATOSHA MOOREHEAD
Montgomery,AL
Summary
Experienced team player with excellent communication skills and great in eligibility assessment, data management, and resource coordination. Proven ability to connect diverse clients with essential services, ensuring compliance and satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housing Specialist I
Montgomery Housing Authority
Montgomery, AL
05.2015 - 03.2021
- Facilitated housing applications and eligibility assessments for diverse populations.
- Maintained the waitlist and updated applicants' applications.
- Met with the Property Managers to enlist new families as needed for new and upcoming vacancies.
- Interviewed, assessed, and performed background checks on soon-to-be tenants.
- Coordinated with local agencies to connect clients with necessary resources.
Assistant Property Manager
Montgomery Housing Authority
Montgomery, AL
02.2014 - 05.2015
- Assisted in managing tenant relations and resolving inquiries effectively.
- Coordinated maintenance requests and scheduled repairs with service providers.
- Maintained accurate records of lease agreements and tenant documentation.
- Conducted property inspections to ensure compliance with regulations and standards.
- Facilitated communication between property management and tenants regarding policies.
- Organized community events to enhance tenant engagement and satisfaction.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Collected monthly assessments, rental fees, deposits and payments.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
Clerk Typist II
Montgomery Housing Authority
Montgomery, AL
12.2012 - 02.2014
- Typed correspondence, reports, and documents for management and staff communication.
- Assisted in organizing files and ensuring documents were accessible for audits.
- Filed documents alphabetically and numerically in paper files.
- Responded to telephone and email requests for information.
- Operated office equipment such as computers, copiers, scanners and fax machines.
- Performed data entry tasks into computer systems accurately with a high degree of speed.
- Distributed incoming emails to appropriate personnel.
- Typed correspondence, memos, reports and other documents from rough drafts or corrected copy.
- Answered telephones, routed calls and took messages.
Propery Manager\Tax Preparer
Caz Properties and Tax
Montgomery, AL
01.2009 - 12.2012
- Led team in tax preparation processes and property management strategies.
- Oversaw client consultations to determine tax needs and property goals.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Processed and prepared taxes done by myself and other staff members.
- I managed 20 properties also by the company.
- Collected monthly rent and fees.
- Processed work orders and followed up to make sure they were performed.
- Processed new applications for housing,
- Processed move-outs or evictions as needed.
Education
Dental - Dentistry
Allied College
MO11-1999
GED -
Evenstart
MO06-1997
Some College (No Degree) - Business Administration
DeVry University
RemoteSkills
- Housing policy
- Eligibility assessment
- Application processing
- Data management
- Case coordination
- Tenant relations
- Problem solving
- Record keeping
Certification
- How to handle difficult people
Timeline
Housing Specialist I
Montgomery Housing Authority
05.2015 - 03.2021
Assistant Property Manager
Montgomery Housing Authority
02.2014 - 05.2015
Clerk Typist II
Montgomery Housing Authority
12.2012 - 02.2014
Propery Manager\Tax Preparer
Caz Properties and Tax
01.2009 - 12.2012
Dental - Dentistry
Allied College
GED -
Evenstart
Some College (No Degree) - Business Administration
DeVry University