Natrone Domino-Jones
Las Vegas,NV
Summary
Seeking a sales position where my expertise in sales and customer service can be effectively utilized to enhance professional growth. Excited to contribute knowledge and experience to drive sales and provide exceptional customer service, while continuously developing skills.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Cyber Commute
03.2017 - Current
- Answer calls from customers, making sure all information is clearly communicated and that the customer understands
- Provide information regarding different company’s products and/or services
- Dispatch service request and problem solving
- Handle complaint calls making sure they are handled in a timely and efficient manner
- Evaluate information provided by customers to formulate recommendations based on beneficial need
Sales Associate
Nieman Marcus
11.2015 - 02.2017
- Greeted and welcomed customers in a courteous manner
- Stocked, replenished, and cleaned the sales area
- Showed new arrivals to customers and processed payments
- Assisted with deliverables and stock handling as directed by the sales manager
- Performed stock management and stock taking activities
- Assisted merchandising team with visual styling for window displays
- Handled customer complaints and obtained feedback on the available goods
Sales Associate
Hair Galore and More
10.2014 - 11.2015
- Responsible for welcoming and helping customers in locating their requirements
- Handling the tasks of stocking and managing merchandise of the store in an organized way
- Performing responsibilities of receiving payments for merchandise purchased by the customers
- Marking the merchandise to reflect the normal price after the end of sales
- Ordering new supplies, unloading, and storing merchandise goods
- Maintaining the store in a neat and orderly manner
Host
Elephant Bar Restaurant
05.2013 - 09.2014
- Keep host area clean and organized throughout the shift (shift mechanics)
- Meet and greet guests as they arrived obtained guests’ names, number in party
- Estimated and quoted accurate wait times for tables answered guest questions regarding the restaurant menu, hours etc
- Directed guest to their table when on a waitlist
- Showed guests to tables, provide menu on table for guest
- Assisted with current promotions, special menu items when applicable
- Assist waiter staff, bar staff and other employee departments as needed (teamwork)
- Assist with the delivery of all to-go orders
Education
Associates of Arts Candidate -
Los Medanos College
Brentwood, California01.2016
High School Diploma -
Heritage High School
Brentwood, CA01.2013
Skills
- Sales
- Customer service
- Customer relations
- Teamwork
- Retail processes
- Proficient handling cash
- Automated POS systems
- Interpersonal communication
- Verbal communication
- Written communication
- Social Media Platforms
- E-Commerce Customer Support
- Data Entry
- MS Office Outlook
- MS Office Word
- MS Office Excel
- Fashion Stylist
- Visual Merchandising
- Knowledge of clothing brands
- Understanding of fashion trends
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Physical Fitness
References
On request.
Timeline
Customer Service Representative
Cyber Commute
03.2017 - Current
Sales Associate
Nieman Marcus
11.2015 - 02.2017
Sales Associate
Hair Galore and More
10.2014 - 11.2015
Host
Elephant Bar Restaurant
05.2013 - 09.2014
Associates of Arts Candidate -
Los Medanos College
High School Diploma -
Heritage High School
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