Dedicated and passionate job seeker with strong organizational and hardworking skills eager to secure the entry-level CA position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Online Grocery Shopper
Walmart
12.2023 - Current
Followed orders precisely for correct items, sizes and quantities.
Kept work areas neat, clean and free from debris.
Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Supported fellow Grocery Shoppers by sharing best practices and offering assistance during high-traffic periods or challenging situations.
Student Assistant
Smith Center Student Center
08.2023 - 05.2024
Greeted incoming office visitors, answered questions, and directed individuals to campus locations.
Arranged for campus events by setting up and tearing down rooms including the ballrooms and the theater.
Collaborated with coworkers to finish daily task by following the to do sheet.
Crew Member
Bath & Body Work
10.2022 - 08.2023
Became familiar with products to answer questions and make suggestions
Assisted other team members in achieving goals
Operated cash register to ring up the final bills and process various forms of payment
Provided excellent customer service by greeting customers and meeting quality expectations
Addressed guest needs, questions, or concerns to create an optimum experience onboard
Accurately operate cash register to process customer payments
Crew Member
Dunkin' Donuts
04.2022 - 08.2023
Prepared products following restaurant, health, and safety standards and procedures
Trained new team members on procedures, customer service, and sales techniques
Assisted other team members to achieve goals
Worked front counter, drive-thru and other areas
Escalated problems or complaints to relevant supervisor or manager for resolution
Provided excellent customer service by greeting customers and meeting quality expectations
Packaged menu items into bags or trays and placed drink orders into carriers
Took orders, prepared meals, and collected payments
Operated cash register to ring up final bill and process various forms of payment
Kept food preparation area, equipment, and utensils clean and sanitary
Became familiar with products to answer questions and make suggestions
Crew Member
Chick Fil A
06.2020 - 09.2021
Collaborated with team members to complete orders
Became familiar with products to answer questions and make suggestions
Worked front counter, drive-thru and other areas
Addressed guest needs, questions, or concerns to create optimum experience onboard
Packaged menu items into bags or trays and placed drink orders into carriers
Operated cash register to ring up final bill and process various forms of payment
Kept food preparation area, equipment, and utensils clean and sanitary
Provided excellent customer service by greeting customers and meeting quality expectations
Assisted other team members to achieve goals
Took orders, prepared meals, and collected payments
Education
MBA - Accounting
Slippery Rock University
05.2026
Skills
Customer engagement
Sales expertise
Performance improvement
Cleanliness standards
Attention to Detail
Decision-Making
Online Order Processing
Personal Information
Hobbies: Shopping, Traveling, Playing volleyball and basketball