Summary
Overview
Work History
Education
Skills
References
Skills And Qualifications
Timeline
Generic

Naudia Marticek

Beaver Falls,PA

Summary

Dynamic hospitality professional with extensive experience at Bigham Tavern and Zpub n Diner. Proven ability to enhance customer satisfaction through effective training and supervision. Skilled in CPR and patient care, I excel in fast-paced environments, ensuring team collaboration and high service standards. Committed to delivering exceptional experiences while addressing concerns promptly.

Overview

7
7
years of professional experience

Work History

Waitress

Bigham Tavern
Bridgewater, PA
11.2024 - Current
  • Delivered attentive service to enhance customer satisfaction.
  • Resolved customer concerns promptly and escalated issues to management for effective resolution.
  • Managed multiple tasks to sustain operational efficiency.
  • Organized tasks effectively to meet deadlines.

Manager, Bartender, Waitress

Zpub n Diner
Beaver Falls, PA
02.2019 - 01.2025
  • Trained and supervised staff, improving customer service quality and fostering teamwork.
  • Monitored staff performance, providing constructive feedback to resolve issues.
  • Delegated tasks to staff, establishing clear priorities and goals to streamline operations.
  • Provided attentive service to customers to enhance their dining experience

Education

Community College of Beaver County - Radiology

Community College of Beaver County
Monaca, PA
02.2026

Community College of Beaver County - Communications

Community College of Beaver County
Monaca, PA
05.2021

Skills

  • Hospitality management
  • CPR certified
  • Patient care
  • Patient assessment
  • Image Gently
  • Image Wisely
  • Healthcare systems experience

References

  • Cassondra Siaus, Friend, 10+ years, 724-601-6299
  • Breanna Carcaise, Work Friend, 724-495-9129
  • Casey Hart, Friend, 10+ years, 724-683-4402
  • Barbara Pecoraro, Former manager/ owner of Zpub n Diner, 6+ years, 412-867-8037
  • Jessica Rewis, Manager / Owner of Bigham Tavern, 412-378-2875
  • Les Murphy, Manager Bigham Tavern, 412-320-6313

Skills And Qualifications

  • Candidate for certification, 05/26
  • Adheres to policies @ HVB
  • CPR certified
  • Image Wisely
  • Image Gently
  • Works great in Hospitality
  • Problem Solving

Timeline

Waitress

Bigham Tavern
11.2024 - Current

Manager, Bartender, Waitress

Zpub n Diner
02.2019 - 01.2025

Community College of Beaver County - Radiology

Community College of Beaver County

Community College of Beaver County - Communications

Community College of Beaver County
Naudia Marticek