Nautica Bell
Stockbridge,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Customer Service Driver
LaserShip
Smyrna, GA
08.2022 - Current
- Provided excellent customer service to clients throughout delivery process.
- Delivered customer orders in a timely and efficient manner.
- Maintained accurate records of deliveries, including signatures of customers for proof of delivery.
- Adhered to all company policies, procedures and safety standards.
- Communicated professionally with customers regarding any changes or delays in delivery times.
- Followed set routes and time schedules for delivering goods safely and on time.
- Utilized GPS navigation systems to deliver products quickly and efficiently.
- Ensured that all paperwork related to deliveries is completed accurately and on time.
- Performed daily pre-trip inspections according to Department of Transportation regulations.
- Resolved customer complaints in a timely manner by taking appropriate corrective action.
Childcare Assistant Teacher
Sunbrook Academy
McDonough, GA
08.2023 - 03.2024
- Assisted Lead Teacher in planning and implementing age-appropriate activities for children.
- Organized daily classroom routines, including snack time, story time, and outdoor playtime.
- Provided guidance to children on appropriate behavior during class activities.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Maintained a clean and organized classroom environment that was conducive to learning.
- Helped with mealtime preparation, clean up and serving meals to the children.
- Assisted with potty training when needed.
- Read books aloud to groups of children or individually as requested by Lead Teacher.
- Kept accurate records of attendance, incidents reports, assessments., as required by state regulations.
- Worked closely with colleagues to create an inviting atmosphere where every child felt welcome, safe, respected and valued.
Delivery Driver
Fed Ex Ground
Ellenwood, GA
01.2022 - 08.2022
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Navigated routes with relevant map programs and GPS systems.
Server
Applebee's Grill + Bar
McDonough, Georgia
06.2020 - 03.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Skills
- Stress Tolerance
- Route Planning
- Professional Appearance
- Clean Driving Record
- Safety awareness
- Payment Collection
- GPS Navigation
- Shipment Verification
- Safe Food Handling
- Vehicle Inspection
- Customer Service
- Problem-Solving
- ERP Software
- Customer Support
- POS System Operation
- Written Communication
Languages
English
Professional
Timeline
Childcare Assistant Teacher
Sunbrook Academy
08.2023 - 03.2024
Customer Service Driver
LaserShip
08.2022 - Current
Delivery Driver
Fed Ex Ground
01.2022 - 08.2022
Server
Applebee's Grill + Bar
06.2020 - 03.2021
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