NAUTICA BROWN
Executive Assistant
Mableton,GA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Executive Administrative Assistant
Elite Vision Enterprise
Las Vegas, NV
03.2015 - 11.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Allocated executive tasks and managed complex calendars and administrative functions.
- Completed and filed returns with tax departments at local, state and federal levels.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self- preparation.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Assistant Property Manager
B&R Property Management
Las Vegas, NV
01.2018 - 02.2019
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Developed policies and procedures for effective property management.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Processed security deposit, rent payments, refunds.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Administered operations to handle needs of more than 233 tenants across 167 property units.
Title Processor
Diamond Resorts International
Las Vegas, NV
12.2016 - 01.2018
- Reviewed legal documents such as timeshare loans, title liens and property easements to assess relevant property factors.
- Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds and contracts.
- Compiled lists of mortgages, contracts and other documents pertaining to titles.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Completed thorough research into parish and county records to check on mineral rights.
- Organized and prepared tax and title documents to transfer ownership of property.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Initiated termination of customer contract upon request.
- Resolved customer complaints and addressed emergency requests and needs.
Education
Master's - Business Administration and Management
University of Las Vegas
07.2015 - Current
High school diploma -
Wilmer Amina Carter High School
08.2011 - 05.2015
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Employee training
Documentation and reporting
Multi-line phone proficiency
Master calender management
Tenant issue resolution
Application process proficiency
Call center operations
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Assistant Property Manager
B&R Property Management
01.2018 - 02.2019
Title Processor
Diamond Resorts International
12.2016 - 01.2018
Master's - Business Administration and Management
University of Las Vegas
07.2015 - Current
Executive Administrative Assistant
Elite Vision Enterprise
03.2015 - 11.2019
High school diploma -
Wilmer Amina Carter High School
08.2011 - 05.2015