Nautica Garcia
Lake Jackson,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Representative
OSL Retail Services
08.2022 - 01.2023
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Manager, Sales Person
Fenix Consulting Group
08.2021 - 08.2022
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Making sure I was hitting my weekly sales goal as well and making sure my team did as well.
- Worked to build relationships with customers and built potential for additional sales.
Education
Associate of Science -
Brazosport College
Lake Jackson, TX06.2025
High School Diploma -
Brazoswood High School
Freeport, TX06.2020
Skills
- Multidisciplinary Team Leadership
- Goals and Performance
- Exceeding Customer Expectations
- Customer Relations
- Excellent Written and Verbal Communication
- Positive Customer Engagement
Timeline
Server
Darden Restaurants, Olive Garden
01.2023 - Current
Sales Representative
OSL Retail Services
08.2022 - 01.2023
Sales Manager, Sales Person
Fenix Consulting Group
08.2021 - 08.2022
Associate of Science -
Brazosport College
High School Diploma -
Brazoswood High School
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