Nautica Kramer
Gainesville,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Behavioral Learning Systems
09.2023 - Current
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Senior Sales Manager
Rooms To Go Express
02.2020 - 09.2023
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Admissions Receptionist
City College
10.2019 - 02.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Reviewed and discussed new students' academic credentials, interests, and educational goals.
- Maintained positive relationships with students, faculty, alumni, and administration.
Sales Associate
Michaels Arts and Crafts
10.2016 - 08.2018
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Trained new team members in cash register operation, stock procedures and customer services
- Helped customers find specific products, answered questions and offered product advice.
Receptionist
Cottey College
08.2017 - 05.2018
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Arts - Clinical Psychology
University of North Florida
Jacksonville, FL08.2023
Associate of Arts - Psychology
College of Central Florida
Ocala, FL12.2020
Skills
- Clinical Documentation
- Electronic Recordkeeping
- Documentation Review
- Data Entry
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavioral Technician
Behavioral Learning Systems
09.2023 - Current
Senior Sales Manager
Rooms To Go Express
02.2020 - 09.2023
Admissions Receptionist
City College
10.2019 - 02.2020
Receptionist
Cottey College
08.2017 - 05.2018
Sales Associate
Michaels Arts and Crafts
10.2016 - 08.2018
Bachelor of Arts - Clinical Psychology
University of North Florida
Associate of Arts - Psychology
College of Central Florida
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