Nautica Millinor
Wilmington
Summary
Dedicated and motivated professional with experience in leasing, customer service, and dental administration. Strong communication and organizational skills with a proven ability to manage responsibilities in fast-paced environments. Passionate about professional growth, resident satisfaction, and building positive relationships with clients and team members.
Overview
4
4
years of professional experience
Work History
Leasing Specialist / Assistant Community Manager
Hawthorne Residential Partners
10.2025 - Current
- Manage leasing operations while supporting community management responsibilities
- Handle leasing activities including tours, applications, and lease execution
- Handle delinquencies and work with residents to establish payment arrangements
- Manage upcoming lease renewals and provide renewal options to residents
- Plan, coordinate, and host resident events to build community engagement
- Support resident retention and resolve concerns with professionalism and urgency
- Maintain accurate records using property management systems
- Collaborate with team members to meet occupancy and revenue goals
- Managed lease agreements and renewals, ensuring compliance with company policies and regulations.
- Assisted in property marketing efforts, utilizing social media to increase visibility and attract potential tenants.
Leasing Consultant
Kettler Management
05.2024 - 10.2025
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Collected monthly rent payments and other fees while accurately recording and processing transactions
- Collected rent and tracked resident payments and information in the computer system
- Verified tenant incomes and other information before accepting lease applications
- Responded to messages and inquiries using strong communication and problem-solving skills
- Greeted clients, conducted tours, and prepared lease agreements
Business Assistant
Heartland Dental
10.2022 - 05.2024
- Checked in and out patients, delivering exceptional customer service to enhance patient experience.
- Managed patient registrations, conducted chart audits, and verified insurance to ensure accurate patient records.
- Assisted with treatment planning and financial coordination
- Assisted in patient intake processes, ensuring compliance with privacy regulations and improving accuracy.
- Coordinated communication between patients and dental staff, fostering positive relationships and satisfaction.
- Checked patients in and out while providing excellent customer service
- Utilized Dentrix for patient record management
- Coordinated communication between patients and dental staff, strengthening relationships and improving overall satisfaction.
- Occasionally assisted clinical staff and maintained operatory cleanliness
Education
Pre-Dental Hygiene Studies
Cape Fear Community College
Wilmington, NC05-2025
Skills
Lease negotiations
Lease renewals
Leasing administration
Occupancy targets
Marketing strategies
Community events
Delinquency oversight
Patient intake
Appointment management
Insurance processing
Medical record management
Data accuracy
Regulatory compliance
Crew Leadership
Time Management
Insurance Verification
Lease Execution
Leasing Consultant
CRM Systems
Yardi Voyager
Dentrix
Open Dental
Timeline
Leasing Specialist / Assistant Community Manager
Hawthorne Residential Partners
10.2025 - Current
Leasing Consultant
Kettler Management
05.2024 - 10.2025
Business Assistant
Heartland Dental
10.2022 - 05.2024
Pre-Dental Hygiene Studies
Cape Fear Community College