Nautica Vega

• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Developed comprehensive discharge plans to transition clients to appropriate service providers in community.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Responsible for the implementation of Office of Refugee Resettlement policies, producers and principles
• Gathered, organized and input information into digital database.
• Supervised a team of 12-15 case managers
• Evaluated employee performance and coached and trained to improve weak areas.
• Educated staff on organizational mission and goals to help employees achieve success.
• Ensure that daily reports on case progression are drafted and presented to Federal Field specialists and supervisors.

• Assessed safety and appropriateness of child's placement with potential caregivers
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Set overall vision and provided team leadership.
• Submitted documentation and reports to upper management.
• Identified and managed support services and fostered communication of minor's needs among clinicians, medical and shelter staff
• Developed daily reports of case progression which include intake assessment and individual service plans
• Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
• Utilized trauma-informed approach to promote healing and

empowerment for clients.

• Reviewed and developed intake, personalized, and discharge service plans to ensure secure minor placement
• Leveraged case management skills to determine safety and appropriateness of child's placement with potential caregivers
• Set overall vision and provided team leadership.
• Submitted documentation and reports to upper management.
• Worked with management team to implement proper division of responsibilities.
• Coordinated with day shift supervisor to balance staffing as workloads changed.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Compiled detailed reports and collaborated with care staff to create individualized service plans
• Participated in weekly team meetings on case review and staff training on ORR policies and procedures.