NAVDEEP DHINDSA RN BSN
Henderson,NV
Summary
Dynamic Nurse Leader with a strong track record in Med Surg/Telemetry, driving quality improvements that significantly reduce readmission rates and enhance patient safety. Proven ability to lead multidisciplinary teams, optimize care delivery, and maintain high standards of compliance and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Manager, Intermediate Care Unit (Step-Down)
University Medical Center of Southern Nevada
Las Vegas, NV
04.2026 - Current
- Direct daily clinical and operational management of a high-acuity Intermediate Care (Step-Down) unit, ensuring safe, efficient, and patient-centered care delivery.
- Oversee clinical practice standards, documentation compliance, and evidence-based care for complex medical and telemetry patients requiring advanced monitoring.
- Led nursing staff in staffing, scheduling, performance management, coaching, and professional development.
- Monitored quality indicators, patient outcomes, and regulatory compliance metrics to enhance performance improvement and patient safety.
- Collaborated with physicians and interdisciplinary teams to optimize patient throughput and care coordination, improving discharge planning.
Nurse Manager, Med Surg/Telemetry
Sutter Solano Medical Center
Vallejo, CA
09.2025 - 04.2026
- Directed operations of a high-acuity Med Surg/Telemetry unit with accountability for patient safety, staffing, quality outcomes, and regulatory compliance.
- Supervised nursing staff and coordinated staffing to maintain high standards of clinical care.
- Sustained zero CLABSI and CAUTI rates for over 2.5 years through proactive surveillance and staff education.
- Led high-risk patient screening and post-discharge follow-up initiatives to reduce readmissions and close care gaps.
- Analyzed patient data and conducted audits to improve documentation accuracy, ensure compliance, and strengthen quality outcomes in collaboration with providers.
Assistant Nurse Manager, Med Surg/Telemetry
Sutter Solano Medical Center
Vallejo, CA
04.2022 - 09.2025
- Coordinated daily clinical and operational functions of a high-volume Med Surg/Telemetry unit to ensure efficient workflow and care delivery.
- Managed staffing and patient throughput while overseeing nursing operations to maintain quality care standards.
- Identified care gaps and missed follow-ups through ongoing review processes, improving patient outcomes.
- Supported post-discharge coordination efforts to reduce avoidable readmissions.
- Drove quality improvement through chart reviews, data tracking, documentation audits, and staff mentorship, contributing to top-tier patient satisfaction scores.
Assistant Nurse Manager, Med Surg/Telemetry
Kaiser Permanente
Walnut Creek, CA
08.2021 - 03.2022
- Facilitated leadership and operations within Med Surg/Telemetry unit to ensure safe, high-quality patient care.
- Coordinated staff support, patient flow, and clinical operations management to optimize unit functionality.
- Collaborated with interdisciplinary teams to improve patient satisfaction by approximately 50%.
- Conducted patient screenings and follow-ups to identify care gaps and enhance patient outcomes.
- Conducted chart reviews and data analysis to evaluate documentation compliance and quality performance.
Relief Charge Nurse,Med Surg/ Orthopedics RN
Alta Bates Summit Medical Center
Oakland, CA
04.2015 - 11.2021
- Coordinated interdisciplinary patient care to enhance unit operations and patient outcomes in Med Surg/Orthopedics
- Supported staff during high-acuity patient care situations.
- Reinforced accurate, measure-driven documentation practices to improve compliance and quality across clinical teams.
- Identified documentation gaps to strengthen quality reporting and improve patient care outcomes.
- Trained new nurses on protocols, procedures, and best practices.
- Conducted patient assessments and developed individualized care plans.
Registered Nurse
Contra Costa Regional Medical Center
Martinez, CA
12.2013 - 06.2015
Registered Nurse
Oak park Convalescent
Pleasant Hill, CA
12.2012 - 12.2013
Registered Nurse
Lone Tree Convalescent
Antioch, CA
02.2012 - 02.2013
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ10-2024
RN Refresher Program - Nursing
Chabot College
Hayward, CA08-2013
Associate Degree - Nursing
Baba Farid University
India11-2006
Skills
- Clinical operations management
- Bed planning
- Quality improvement metrics
- Readmission reduction strategies
- Population health initiatives
- Accreditation readiness
- Clinical data analysis
- Record auditing
- Care opportunity identification
- Risk reduction strategies
- Quality assurance practices
- Clinical education and training
- Team development and leadership
- Patient follow-up processes
Certification
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- ONS/ONCC Chemotherapy & Immunotherapy Certification
- ANCC Transition to Nurse Manager Program
- Registered Nurse, Nevada, Active
- Registered Nurse, California, Active
References
Available upon request.
Timeline
Clinical Manager, Intermediate Care Unit (Step-Down)
University Medical Center of Southern Nevada
04.2026 - Current
Nurse Manager, Med Surg/Telemetry
Sutter Solano Medical Center
09.2025 - 04.2026
Assistant Nurse Manager, Med Surg/Telemetry
Sutter Solano Medical Center
04.2022 - 09.2025
Assistant Nurse Manager, Med Surg/Telemetry
Kaiser Permanente
08.2021 - 03.2022
Relief Charge Nurse,Med Surg/ Orthopedics RN
Alta Bates Summit Medical Center
04.2015 - 11.2021
Registered Nurse
Contra Costa Regional Medical Center
12.2013 - 06.2015
Registered Nurse
Oak park Convalescent
12.2012 - 12.2013
Registered Nurse
Lone Tree Convalescent
02.2012 - 02.2013
Bachelor of Science - Nursing
Grand Canyon University
RN Refresher Program - Nursing
Chabot College
Associate Degree - Nursing
Baba Farid University