Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Navdeep Kaur

San Jose

Summary

Dynamic dental receptionist with a proven track record at As a Assistant, excelling in patient communication and appointment scheduling. Leveraging strong phone etiquette and dental terminology knowledge, I effectively resolved insurance disputes, enhancing patient trust and satisfaction. My multitasking abilities ensured seamless office operations and exceptional customer service experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Receptionist

As a Assistant
09.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Education

BBA - Management Information Systems

University of Wisconsin, Milwaukee
Milwaukee, WI
01-2026

Skills

  • Phone and email etiquette
  • Dental terminology
  • Excellent multitasking capability
  • Appointment scheduling

Certification

  • CPC-P - Certified Professional Coder-Payer

Languages

English
Full Professional

Timeline

Dental Receptionist

As a Assistant
09.2023 - Current

BBA - Management Information Systems

University of Wisconsin, Milwaukee

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Navdeep Kaur