NAVID ZEIGHAMI
San Diego,CA
Summary
Goal-oriented car salesman successful at closing sales and satisfying customers. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers. Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal. Energetic car salesman accomplished in increasing sales numbers and overall customer satisfaction. Passionate about driving business success through sales performance. Automotive sales professional specializing in selling new and pre owned vehicles. Dedicated to team and business success. Knowledgeable about vehicles and eager to develop sales abilities. Hardworking, reliable and professional. Motivated car salesman driven to exceed standards for quality, service and sales numbers. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
North County GMC Cadillac Buick
01.2021 - Current
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Responded to inquiries from potential customers via email and telephone.
- Managed sales negotiations and financing options.
- Educated customers about sales processes, warranty requirements and service standards.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Tracked updates to vehicles, changing markets and customer purchasing trends.
- Consistently exceeded quotas by pursuing and closing sales.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
- Answered customer emails and telephone requests for information.
- Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Met incoming customers at door to guide through showroom and sales lot.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Gave detailed information regarding operation of standard and optional vehicle features.
- Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
- Explained options and add-ons to increase customer knowledge and enhance profits per sale.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Used Car Sales Associate
Xclusive Motors, Inc
03.2018 - 12.2020
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Answered customer emails and telephone requests for information.
- Filled out paperwork to register vehicles and complete sales
- Gave detailed information regarding operation of standard and optional vehicle features.
- Brought in above-average sales revenue each month.
- Responded to inquiries from potential customers via email and telephone.
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Educated customers about sales processes, warranty requirements and service standards.
Education
Associate Degree - Finance & Accounting
San Diego Miramar College
San Diego, CA06.2017
Skills
- Warranty requirements
- New car purchases
- Leasing options
- Market understanding
- Self-motivated
- Proficient
- Competitive
- Goal-oriented
- Negotiation strengths
- Technology features
- Warranty understanding
- Brand loyalty
- Friendly, positive attitude
Timeline
Sales Associate
North County GMC Cadillac Buick
01.2021 - Current
Used Car Sales Associate
Xclusive Motors, Inc
03.2018 - 12.2020
Associate Degree - Finance & Accounting
San Diego Miramar College
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