Rony Pineda
Orlando ,Florida
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
6
6
years of professional experience
Work History
Sales Associate
Drive hub
Orlando , Florida
09.2023 - Current
- Assisted customers in selecting appropriate products or services for their needs.
- Developed and implemented strategies to meet sales quotas.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Resolved customer complaints promptly and efficiently.
- Advised customers on financing options and warranties available for their purchase.
- Conducted test drives for prospective buyers.
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
Sales Associate
world auto inc
Orlando, Florida
02.2023 - 09.2023
- Participated in trade shows and other industry events in order to promote products offered by the dealership.
- Greeted customers and provided product information.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Developed relationships with potential buyers through phone calls and emails.
- Inspected vehicles regularly to ensure they met safety standards prior to being put up for sale.
- Maintained customer satisfaction by providing prompt, reliable service.
- Provided follow-up customer service after a car sale was completed.
Manager
Donatos
Orlando , Florida
03.2018 - 08.2022
- Ensured compliance with safety regulations and company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
High School Diploma -
William R Boone High School
Orlando, FL02-2013
Skills
- Sales Development
- Problem-Solving
- Sales Strategies
- Lead Follow Up
- Explaining Service Options
- Warranty requirements
- Delivering Vehicles
- Customer Service
- Competitive
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Sales Associate
Drive hub
09.2023 - Current
Sales Associate
world auto inc
02.2023 - 09.2023
Manager
Donatos
03.2018 - 08.2022
High School Diploma -
William R Boone High School
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