Microsoft Office
Navjot Bhullar
Jewelry Consultant.
Winnipeg,MB
Summary
Experienced Sales professional with superior attention to detail and highly ethical nature. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Well-versed in industry regulations and asset protection strategies. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Jewelry Consultant
Peoples Jewelers
Winnipeg, MB
11.2020 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Completed store opening and closing procedures as per company guidelines.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
Customer Service Representative
The Dufresne Group
Winnipeg, MB
06.2021 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns via calls and in person.
- Answered customer telephone calls promptly to avoid on-hold wait times and transferred to respective departments.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Opening and closing with uploading cash balances and sales performance in the system .
Sales Associate
Le Chateau
Winnipeg, MB
02.2021 - 05.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Sacred Heart School
Punjab, India 03.2018 - 03.2019
Diploma in Business Administration - Logistics And Supply Chain
Red River College
Winnipeg, MB 09.2020 - Current
Skills
Exceptional customer service
Relationship building
Financial services
Active Listener
Quick Learner
Software
STORIS
Java
Interests
Reading
Business management
Entrepreneurship
Planning
Timeline
Customer Service Representative
The Dufresne Group
06.2021 - 12.2022
Sales Associate
Le Chateau
02.2021 - 05.2022
Jewelry Consultant
Peoples Jewelers
11.2020 - Current
Diploma in Business Administration - Logistics And Supply Chain
Red River College
09.2020 - Current
High School Diploma -
Sacred Heart School
03.2018 - 03.2019