Summary
Overview
Work History
Education
Skills
Timeline
Generic

Navneet Kaur

Manteca,CA

Summary

Highly motivated and results-oriented Scrum Master with 9 years of experience in Agile methodologies and project management. Proven ability to facilitate effective communication, collaboration, and continuous improvement within cross-functional teams. Successfully transitioned from the Business Analyst role, leveraging strong analytical and stakeholder management skills to drive project success.

Overview

8
8
years of professional experience

Work History

Scrum Master

Imperial PFS (Financial Services)
Kansas City, Missouri
02.2022 - 12.2022

Replace PLUS: A 12 year old internal application for processing agreements was replaced with a unified web based architecture.

Tableau: Implemented for dashboards to be used by the management Team.

  • Kept up-to-date with industry trends in agile software development methods.
  • Led the implementation of Scrum practices within a new development team, fostering a culture of Agile adoption. Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Acted as a servant leader to the development team by removing impediments and resolving conflicts.
  • Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
  • Participated in feature design discussions offering insights from an Agile perspective when necessary.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Monitored progress of sprints, providing visibility into project status for stakeholders.
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Identified potential project risks and helped developed mitigation plans to resolve potential issues.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Identified key components and integration touch points for component testing and end-to-end system testing based on design reviews.
  • Led strategic planning sessions for design and construction management.
  • Negotiated to secure favorable quotes and contracts for supplies.
  • Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
  • Procured software, hardware and infrastructure required to meet program demands.
  • Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.
  • Brought in additional project personnel and resources to meet demands.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Tracked costs and expenses and assessed closely against original project budget.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Identified, addressed and either resolved or escalated project issues.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned specific tasks to personnel, balancing scheduling demands, available resources and personal skill sets to achieve best possible project outcomes.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
  • Stayed current on emerging technologies and trends that could benefit production process.
  • Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
  • Developed detailed project plans and estimates based on identified risks and options.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Developed training materials to educate stakeholders about agile methodologies.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Identified risks associated with sprint goals and worked with the team to mitigate them.
  • Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.

Scrum Master

HTNB (Civil Engineering Firm)
Kansas City, Missouri
01.2018 - 12.2020

Kansas City Riverfront Development Initiative : Entailed managing the Scrum process for design phase. Championed the successful adoption of Agile methodologies within a traditionally waterfall-based engineering firm.

  • Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
  • Participated in feature design discussions offering insights from an Agile perspective when necessary.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Kept up-to-date with industry trends in agile software development methods.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Developed training materials to educate stakeholders about agile methodologies.
  • Identified risks associated with sprint goals and worked with the team to mitigate them.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Identified potential project risks and helped developed mitigation plans to resolve potential issues.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Developed detailed project plans and estimates based on identified risks and options.
  • Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
  • Stayed current on emerging technologies and trends that could benefit production process.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.
  • Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Identified key components and integration touch points for component testing and end-to-end system testing based on design reviews.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Identified, addressed and either resolved or escalated project issues.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned specific tasks to personnel, balancing scheduling demands, available resources and personal skill sets to achieve best possible project outcomes.
  • Tracked costs and expenses and assessed closely against original project budget.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
  • Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
  • Procured software, hardware and infrastructure required to meet program demands.
  • Negotiated to secure favorable quotes and contracts for supplies.
  • Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
  • Oversaw 3 team, project milestone completion and quality of work performed.
  • Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.

Scrum Master

Blue Cross Blue Shield of Kansas City
Kansas City, Missouri
08.2015 - 07.2017

FEP: Moved some of the processes from Membership Eligibility Files to a Real-time processing both both send/Receive.

COBOL JCL's: Moved from mainframe processes to Non-mainframe processes.

  • Kept up-to-date with industry trends in agile software development methods.
  • Coached the development team on Agile practices and self-organization, empowering them to deliver high-quality features.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Monitored progress of sprints, providing visibility into project status for stakeholders.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Developed training materials to educate stakeholders about agile methodologies.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Conducted demos of completed work at the end of each sprint cycle.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Identified potential project risks and helped developed mitigation plans to resolve potential issues.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Identified, addressed and either resolved or escalated project issues.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Led strategic planning sessions for design and construction management.
  • Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Evaluated projects for issues, alleviating problems and distractions to meeting team goals.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Lead Agile team in development of data warehouse, business intelligence, data lake and cloud technologies within Agile environment.
  • Updated project plans based on changing objectives, specifications and staff availability.

Scrum Master

Amgen
Thousand Oaks, California
08.2014 - 05.2017

IRPC: Intake Response Product Complaint with different interfaces, workstreams, and heterogenous environments using CRM.

  • Conducted demos of completed work at the end of each sprint cycle.
  • Facilitated all Scrum ceremonies, ensuring clear communication, goal alignment, and continuous improvement.
  • Kept up-to-date with industry trends in agile software development methods.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Acted as a servant leader to the development team by removing impediments and resolving conflicts.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Developed training materials to educate stakeholders about agile methodologies.
  • Identified risks associated with sprint goals and worked with the team to mitigate them.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Identified potential project risks and helped developed mitigation plans to resolve potential issues.
  • Defined workflows and processes in fast-paced, Agile environment and distributed models through whiteboarding and mind-mapping.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Assessed team metrics and worked to drive improvements and innovate new approaches.
  • Enhanced efficiency of content flow between developers and transparency of content status through integration of automated workflow pipelines.
  • Developed detailed project plans and estimates based on identified risks and options.
  • Produced thorough, accurate and timely reports of project activities.
  • Brought in additional project personnel and resources to meet demands.

Education

Bachelor of Science - Business Administration

Devry University
Fremont
06-2007

Skills

  • Agile Methodologies: Scrum Framework, Kanban
  • Project Management Tools: Jira, Trello, Confluence, Microsoft Teams, Sharepoint
  • Technical Skills (Basic Understanding): Software Development Lifecycle (SDLC), User Stories
  • Communication: Active Listening, Facilitation, Clear and Concise Communication (Written & Verbal)
  • Collaboration: Team Building, Fostering Open Communication, Conflict Resolution
  • Leadership: Coaching and Mentoring, Delegation, Motivating Teams
  • Problem-Solving: Analytical Thinking, Identifying and Resolving Roadblocks, Adaptability

Timeline

Scrum Master

Imperial PFS (Financial Services)
02.2022 - 12.2022

Scrum Master

HTNB (Civil Engineering Firm)
01.2018 - 12.2020

Scrum Master

Blue Cross Blue Shield of Kansas City
08.2015 - 07.2017

Scrum Master

Amgen
08.2014 - 05.2017

Bachelor of Science - Business Administration

Devry University
Navneet Kaur