NAVPREET SIDHU
Bay Point,CA
Summary
Competent and kind Resident Care Coordinator committed to high levels of communication, timely charting and medicine distribution. Patient, caring and organized with a talent for relating to patients and approachable attitude. Ready to bring comprehensive, individualized care to high-demand facilities.
Overview
8
8
years of professional experience
Work History
Resident Care Coordinator
Oakmont Senior Living
01.2023 - 05.2024
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained multiple new staff members on facility policies, patient care and medicine distribution.
- Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
RECEPTIONIST/INSURANCE
JULIA LEE DDS
04.2022 - 12.2022
- Handled insurance and billing for patients following treatment or for quotes on all dental treatment requested
- Coordinated and completed all the front office responsibilities by calling patients for appointment reminders, greeting and welcoming patients coming in for appointments in the lobby by checking them in and normal daily sanitizing
- Sent out bills, appointment reminders, letters and postcards to patients daily
CASHIER/CSR
THE HOME DEPOT
01.2020 - 03.2022
- Complied with company policies while providing customer service to thousands of customers, assisted with loss prevention, ensured interactions were always positive
- Constant attention to detail while managing multiple tasks
INTERNSHIP
SWIFT GROUP OF NURSING
01.2016 - 01.2019
- Worked as a Registered Nurse for multiple hospitals in acute care, post-acute care, elder care facilities as well as the Emergency room and Operating room
Education
REGISTERED NURSE -
SWIFT GROUP OF NURSING
01.2016
Skills
- Professional
- Compassionate
- Attention to Detail
- Adaptability
- Punctuality
- Empathetic
- Outgoing
- Hardworking
- Flexible
- Efficient
- Motivated
- Helpful
- CPR Certified
- Staff Training and Development
- HIPAA understanding
Timeline
Resident Care Coordinator
Oakmont Senior Living
01.2023 - 05.2024
RECEPTIONIST/INSURANCE
JULIA LEE DDS
04.2022 - 12.2022
CASHIER/CSR
THE HOME DEPOT
01.2020 - 03.2022
INTERNSHIP
SWIFT GROUP OF NURSING
01.2016 - 01.2019
REGISTERED NURSE -
SWIFT GROUP OF NURSING
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