Host
P.F. Changs, Barback
03.2024 - Current
Hi, I’m
Faith Knox
Milwaukee,WI
Summary
Motivated and detail-oriented college student with extensive experience in diverse roles across customer service, administration, and leadership. Proven ability to manage multiple tasks effectively while maintaining a strong focus on quality and customer satisfaction. Skilled in communication, teamwork, and problem-solving, with a track record of enhancing operational efficiency and fostering positive relationships. Eager to leverage my practical experience and academic knowledge to contribute to a dynamic team in a challenging role. Committed to continuous learning and professional development.
Skills
- Calm Demeanor
- Interpersonal Skills
- Problem-Solving
- Communication Skills
- Teamwork and Collaboration
- Stocking and Receiving
- Customer service
- Google Apps & Microsoft Office
- Adobe Creative Suites
- Equipment Operation
Accomplishments
-Freshman Year REDgen Interview. I participated in a interview focusing on mental health in high school students during COVID-19. It was aired on local tv through Milwaukee Journal Sentinel.
M3 Dual Enrollment senior year. I'm currently taking multiple courses at two local colleges while finishing up my high school diploma.
School of New York Times Summer Academy alumni. I took a Food Culture & Writing course at the SoNYT institution during the summer of '23 which lasted for two weeks.
Timeline
Intern
Black Arts MKE
06.2023 - 08.2023
Warehouse Associate
Milwaukee Brewers
03.2023 - Current
Retail Sales Associate
Milwaukee Brewers
04.2022 - Current
Golf Caddy
Bluemound Golf and Country Club
06.2021 - Current
Teen Makerspace Intern
Milwaukee Public Library
05.2021 - Current
Cashier
Incredirol Skate And Family Fun Center
03.2021 - 01.2022
Riverside University High School
High School Diploma
Education
Riverside University High SchoolMilwaukee, WI
High School Diploma
05.2024
University Overview
- Elected Student Council Vice President,
- City-wide student disciplinary committee representative 2+ yrs
- Yearbook Chief Editor 1+ yrs
- City Wide Mental Health Program Representative 2+ yrs
- Theatre Production Crew Manager 2+ yrs
- Participated in JV and Varsity soccer 3+ yrs
Work History
Milwaukee Public Library
Teen Makerspace Intern
05.2021 - Current
Job overview
- Coordinated relationships with regular patrons.
- Used Apple desktop computers equipped with Adobe Creative Cloud apps, along with robotics, photography & videography equipment
- Organized and managed over 20 different events with reached large crowds
- Learned how to serve patrons' interests.
Milwaukee Brewers
Retail Sales Associate
04.2022 - Current
Job overview
- Used business and product knowledge to solve customer needs
- Answered customer questions about return and exchange policies
- Delivered consistent high-quality service to maintain customer loyalty
- Organized and faced products on shelves and in displays to comply with merchandising standards
- Utilized POS system to process cash, credit card and mobile pay transactions.
Milwaukee Brewers
Warehouse Associate
03.2023 - Current
Job overview
- Went through different purchase orders and confirmed the amount of product listed on the paper that was given to our warehouse, ensuring we pay for what we received
- Picked and packed many purchase orders per hour with consistent accuracy
- Sorted out items into different bins and took them up to stores where retail associates restocked them.
- Used machinery and equipment such as box cutters, cardboard recycling machinery .
P.F. Changs, Barback
Host
03.2024 - Current
Job overview
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Seated patrons based on guest preferences and seating availability.
- Relayed guest comments or suggestions to manager on duty for further action.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Incredirol Skate And Family Fun Center
Cashier
03.2021 - 01.2022
Job overview
- Anticipated guest needs for personalized and seamless service
- Cashier in the prize shop and in concessions stand
- Prepared food in concessions
- Primary Host for birthday parties, ensuring parties had everything provided with their package and occasionally hosting games of lasertag.
- Cleaned the entire building at the end of each shift.
Black Arts MKE
Intern
06.2023 - 08.2023
Job overview
- Primarily worked with vendors for the Black Arts Festival, by making sure vendors had all the proper paperwork in and also helping with their move onto Summerfest grounds on the day of the festival
- Answered emails in their info email where people asked questions
- Provided suggestions to management for improving customer service and internal processes.
- Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly.
Bluemound Golf and Country Club
Golf Caddy
06.2021 - Current
Job overview
- Worked independently contracted Golf caddy at private country club
- Upheld course standards by remaining aware of surroundings and maintaining professional and friendly attitude. Ensuring golfer has smooth rounds.
- Worked 2 tournaments each year with amateur and professional golfers.
- Completed 7-8 rounds each year
Overview
4
years of professional experience
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