Nawaz R. Ali
Union,USA
Summary
Systems Administrator with extensive experience in managing hybrid infrastructures and cloud environments. Skilled in MS Intune, AWS management, and Microsoft 365 administration, I excel in troubleshooting complex technical issues and ensuring robust network security. Proven track record in leading cloud migrations and providing high-level support to executive stakeholders.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Systems Administrator | AWS
Associated Press
New York, New York
01.2017 - 01.2026
- Experienced with Intune-Entra ID (MDM/MAM), Exchange Online, Azure AD, shared file systems, and conditional access.
- Owned and operated a large-scale hybrid infrastructure spanning onprem colocation data centers and multi-cloud environments (AWS, Azure, GCP), supporting mission-critical production systems.
- Implemented and maintained cloud and on-prem solutions including monitoring, endpoint security, MFA, SSO and vulnerability management.
- Led Office 365 and Azure migrations in Windows 11 environment, designing secure cloud solutions for onboarding, remediation, and enterprise modernization initiatives.
- Acted as a senior escalation point for complex infrastructure, endpoint, identity, and application issues, performing deep troubleshooting across distributed systems using logs, monitoring, and SQL-based analysis.
- Worked closely with Engineering and Product teams to investigate incidents, provide technical context, and drive root-cause resolution in fast-paced, customer-impacting environments.
- Led end-user lifecycle management, streamlining technical onboarding-offboarding, device provisioning, and policy enforcement while securing iOS, Android, and BYOD devices.
- Served as trusted technical advisor to internal and external stakeholders, including executives and high-profile clients, translating complex technical issues into actionable remediation plans and compliance-driven recommendations.
Level 2-Support Analyst
Associated Press
10.2010 - 12.2016
- Provided white-glove IT support to executive leadership, including the President, CEO, CFO, and VPs, ensuring discretion and responsiveness.
- Administered Active Directory user accounts across multiple OUs, managing permissions, group policies, and access controls in Windows Server environments (2008/2012).
- Provided second-level troubleshooting for networking, security, and endpoint management, addressing issues related to DNS, DHCP, TCP/IP, routing concepts, and remote access.
- Led high-profile event deployments, building temporary network infrastructure and end-user environments for events such as Super Bowl, U.S. Open, United Nations General Assembly, and Police Plaza.
- Collaborated with external vendors and internal teams to resolve hardware, software, and infrastructure issues, supporting medium-complexity projects and maintenance initiatives.
Education
Associate’s degree - Networking Communications and Information Systems
Lincoln Technical Institute
Edison, NJSkills
- Microsoft Intune and MDM/MAM
- Cloud infrastructure management
- System troubleshooting
- Azure Active Directory
- MFA and SSO
- Vulnerability management
- Device provisioning
- AWS management
- Network security and access control
- Microsoft 365 administration
- Endpoint security
- Office 365 migrations
- Technical onboarding and offboarding
- Active Directory management
- Network troubleshooting
- Incident response
- Problem solving
- Collaboration skills
- Effective communication
- PowerShell scripting
- Cloud infrastructure oversight
- Endpoint management strategies
- IT support services
- Compliance management practices
- Hardware troubleshooting techniques
- Device configuration expertise
- Desktop troubleshooting skills
- Software installation processes
- File system administration tasks
- Patch management protocols
- Mobile device management solutions
- Email administration tasks
- System upgrades planning and execution
- Virtualization technologies knowledge
- System monitoring practices
- Disaster recovery planning and execution
- Server maintenance procedures
Certification
- Networking+
- Security+
- A+
- Linux Essentials
- AZ-900
- Principles of IT Operations
Management (ITOM) - Kubernetes Basic Concepts and
Configuration - IT Service Management Processes
- The IT Ops Sessions: Using Google
Cloud’s Generative AI for IT Service
Desk Automation - AWS Certified Cloud Practitioner
(CLF-C02): Cloud Foundations and
Compute - AWS Certified AI Practitioner (AIF-C01):
Fundamentals of Generative AI - Introduction to the Splunk Core
Certified Power User Certificatio - Artificial Intelligence Essentials: AIOps
(Artificial Intelligence for IT Operations) - PowerShell for Microsoft 365
- Artificial Intelligence Essentials:
Responsible AI - Databricks Academy Accreditation - AI Agent Fundamentals
- Databricks Academy Accreditation - Generative AI Fundamentals
- Databricks Academy Accreditation - Platform Administrator
- Academy Accreditation - Databricks Fundamentals
Timeline
Systems Administrator | AWS
Associated Press
01.2017 - 01.2026
Level 2-Support Analyst
Associated Press
10.2010 - 12.2016
Associate’s degree - Networking Communications and Information Systems
Lincoln Technical Institute