Summary
Overview
Work History
Education
Skills
Awarded “Best Instructor of the Maiwand University “ certificate three consecutive times
Languages
Timeline
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Nawida Muradi

San Pablo,CA

Summary

Dynamic professional with extensive experience in financial operations and team supervision at Walgreens. Proven ability to enhance customer service and resolve conflicts effectively. Skilled in inventory control and cash handling, complemented by a strong work ethic and adaptability. Committed to fostering positive environments and mentoring staff for optimal performance.

Overview

9
9
years of professional experience

Work History

Shift Leader

Walgreens
04.2024 - Current

Manage daily financial operations, including cash handling, end-of-day balancing.
• Oversee inventory and order stock as needed.
• Supervise team members, delegate tasks, and ensure efficient workflow during shifts.
• Resolve customer issues, including coupon inquiries, promotional deals, discounts, and returns.
• Assist in the Photo Department and prepare customer orders and passport pictures.
• Reset and revise store sections.
• Process items for donation programs.
• Manage FedEx services, including pick-up and drop-off.

  • Assisted in training new staff on customer service protocols.

Lecturer

Kabul University
03.2020 - 08.2021

Delivered lectures and developed course plans.
• Coordinated departmental quality assurance.
• Supervised students’ thesis and research projects.

Head of Persian (Dari) Department

Maiwand University
03.2018 - 03.2020

• Delivered lectures.
• Engaged students and fostered a positive learning environment.
• Oversaw department activities and coordinated faculty and class sessions.
• Facilitated meetings to improve teaching and assessed students and faculty.
• Delivered academic seminars and conferences.
• Served as Quality Assurance Coordinator.
• Developed lesson plans and integrated technology to enhance instruction

Intern

WIG Promote Project, USAID
01.2017 - 01.2018

• Completed six months of theoretical training in General Management, Human Resource Management, Project Management, Procurement Management, Computer Programs, and Leadership.
• Gained six months of practical experience at the Ministry of Information and Culture.

Education

Master of Arts - Persian (Dari) Language And Literature

Kabul University
Kabul, Afghanistan
12-2018

Skills

    Financial operations and cash handling
    Quick learner with adaptability to new tasks and technologies
    Positive attitude and strong work ethic
    Basic computer knowledge and MS Office proficiency
    Team supervision, workflow management, and staff mentoring
    Customer service, conflict resolution, and inventory control
    Skilled in preparing customized photo and print products (eg, canvases, calendars, photo books, cubes, poster boards, mouse pads, etc)

Awarded “Best Instructor of the Maiwand University “ certificate three consecutive times

* Company Name: Walgreens
* Store Number: 11614
* Job Title: Shift Leader
* Employment Dates: April 2024 – Present
* Location: 2750 Pinole, CA, USA
* Supervisor Name: Nina Chanan
* Store Contact Number: 510-222-9422

Languages

Hindi
Professional Working

Timeline

Shift Leader

Walgreens
04.2024 - Current

Lecturer

Kabul University
03.2020 - 08.2021

Head of Persian (Dari) Department

Maiwand University
03.2018 - 03.2020

Intern

WIG Promote Project, USAID
01.2017 - 01.2018

Master of Arts - Persian (Dari) Language And Literature

Kabul University
Nawida Muradi