
Dynamic professional with extensive experience in financial operations and team supervision at Walgreens. Proven ability to enhance customer service and resolve conflicts effectively. Skilled in inventory control and cash handling, complemented by a strong work ethic and adaptability. Committed to fostering positive environments and mentoring staff for optimal performance.
Manage daily financial operations, including cash handling, end-of-day balancing.
• Oversee inventory and order stock as needed.
• Supervise team members, delegate tasks, and ensure efficient workflow during shifts.
• Resolve customer issues, including coupon inquiries, promotional deals, discounts, and returns.
• Assist in the Photo Department and prepare customer orders and passport pictures.
• Reset and revise store sections.
• Process items for donation programs.
• Manage FedEx services, including pick-up and drop-off.
Delivered lectures and developed course plans.
• Coordinated departmental quality assurance.
• Supervised students’ thesis and research projects.
• Delivered lectures.
• Engaged students and fostered a positive learning environment.
• Oversaw department activities and coordinated faculty and class sessions.
• Facilitated meetings to improve teaching and assessed students and faculty.
• Delivered academic seminars and conferences.
• Served as Quality Assurance Coordinator.
• Developed lesson plans and integrated technology to enhance instruction
• Completed six months of theoretical training in General Management, Human Resource Management, Project Management, Procurement Management, Computer Programs, and Leadership.
• Gained six months of practical experience at the Ministry of Information and Culture.
Financial operations and cash handling
Quick learner with adaptability to new tasks and technologies
Positive attitude and strong work ethic
Basic computer knowledge and MS Office proficiency
Team supervision, workflow management, and staff mentoring
Customer service, conflict resolution, and inventory control
Skilled in preparing customized photo and print products (eg, canvases, calendars, photo books, cubes, poster boards, mouse pads, etc)
* Company Name: Walgreens
* Store Number: 11614
* Job Title: Shift Leader
* Employment Dates: April 2024 – Present
* Location: 2750 Pinole, CA, USA
* Supervisor Name: Nina Chanan
* Store Contact Number: 510-222-9422